Director, TRIO Student Support Services

Creighton University; Omaha (NE); Hybrid; USD 95,000 - 135,000; Full time

Job summary

Creighton University seeks a collaborative, student-centered leader to serve as the Director of Student Support Services in Omaha, NE. The Director provides strategic leadership for the federally funded TRIO SSS program within the Division of Student Success.

The role ensures alignment with the approved grant, supports academic success, retention, and degree completion for eligible students, including first-generation, low-income, and students with disabilities.

Qualifications

• 3+ years of experience at the assistant or director level administering comprehensive support programs.
• Experience in higher education with program development and staff management.
• Experience gathering data for promoting program and grant reporting.

Responsibilities

• Provide strategic leadership and day-to-day oversight of the TRIO SSS program and staff.
• Develop and implement innovative programs and services that promote student success.
• Supervise, support, and evaluate staff while fostering a collaborative and student-centered team environment.
• Collaborate with campus partners serving first-generation students and students with disabilities.
• Ensure data collection, assessment and continuous program improvement for areas within the position's scope.
• Maintain compliance with the approved grant, U.S. Department of Education regulations, institutional policies, and other applicable federal requirements.
• Manage the TRIO SSS budget, participant records, eligibility documentation, and program data to ensure accuracy and grant funds proper use.
• Monitor progress toward grant objectives and oversee required federal and institutional reporting, including the TRIO SSS Annual Performance Report.
• Serve as an instructor for TSC 125 and maintain a caseload of students as their SSS coach.
• Represent the program on university committees, initiatives, and special projects.
• Serve as a member of the Student Success Leadership Team within the Division of Student Success.

Skills

Strategic leadership

Program management

Collaboration

Student success

Public speaking

Job description

Creighton University seeks a collaborative, student-centered leader to serve as the Director of Student Support Services in Omaha, NE. The Director provides strategic leadership for the federally funded TRIO SSS program within the Division of Student Success.

The role ensures alignment with the approved grant, supports academic success, retention, and degree completion for eligible students, including first-generation, low-income, and students with disabilities.