Director, TRIO Student Support Services – Grant Leadership

South Dakota Board of Regents; Spearfish (SD); Hybrid; USD 67,000 - 72,000; Full time

Job summary

Black Hills State University invites applications for the position of Director of Student Support Services. This leadership role oversees the federally funded TRIO Student Support Services program, ensuring compliance with federal regulations, grant proposals, and university policies.

The Director will lead staff, manage the annual budget, document program performance, advise students on registration and FAFSA, and build partnerships across campus and the community to expand access and

Qualifications

• Master’s degree in a related field.
• 1 to 3 years of supervisory experience in higher education or related field.

Responsibilities

• Coordinating, supervising, and evaluating program services and activities.
• Determining student eligibility for participation in Student Support Services.
• Advising a small caseload of students on course registration, FAFSA completion, study skills, academic planning, and related needs.
• Providing or coordinating academic, financial, career, social, and personal support based on participant needs.
• Advocating for students and ensuring equitable access and appropriate accommodations for students with disabilities and underrepresented populations.
• Maintaining systems for documenting services, evaluating program performance, and measuring progress toward grant objectives.
• Conducting follow-up with participants after they exit the program.
• Developing relationships with university staff, providers, and external partners.
• Serving as liaison between participants and campus/community partners.
• Promoting program visibility within and beyond the University.
• Representing the program at events and planning initiatives.
• Preparing institutional reports as directed by leadership.
• Performing other duties as assigned.

Skills

Grant management

Budgeting

Supervision

Communication

Organizational abilities

Education

Master’s degree

Job description

Black Hills State University invites applications for the position of Director of Student Support Services. This leadership role oversees the federally funded TRIO Student Support Services program, ensuring compliance with federal regulations, grant proposals, and university policies.

The Director will lead staff, manage the annual budget, document program performance, advise students on registration and FAFSA, and build partnerships across campus and the community to expand access and