Strategic Director, TRIO Student Support Services

Berkshirejobs; North Adams, Northern (MA, KY); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Retirement benefits

Tuition waivers & discounts

Paid time off

Job summary

Massachusetts College of Liberal Arts in North Adams is seeking a Program Director for the TRIO Student Support Services (SSS) program. This role leads a federal grant-funded initiative, coordinating services to first-generation, low-income, and disabled students, and aligns activities with institutional priorities.

The Director will supervise staff, manage budgets, and collaborate across campus to close equity gaps, ensuring program success and compliance with USDOE TRIO SSS rules and reporting

Qualifications

• Must hold a Master’s degree in a relevant field.
• At least three years of successful program administrative and supervisory experience at the post-secondary level.
• Experience developing academic and holistic support services for underserved student populations.
• Experience with diverse socioeconomic and ethnic backgrounds; fostering inclusive communities.
• Prior experience in academic advising and mentoring of undergraduates.

Responsibilities

• Oversee strategic planning, administration, and assessment of the TRIO SSS grant.
• Manage the program budget and authorize federal expenditures.
• Prepare and submit Annual Performance Reports with institutional support.
• Develop and implement recruitment and persistence plans for TRIO students.
• Supervise TRIO staff and student employees and allocate advising caseloads.

Skills

Student development theories

Budget management

Staff supervision

Grant administration

Collaboration

Communication

Program evaluation

Public relations

Data reporting

Conflict resolution

Education

Master's degree in Education, Behavioral/Social Science, Higher Education Administration, or Student Affairs Administration

Tools

EAB Navigate360

Canvas

BANNER

DegreeWorks

Job description

Massachusetts College of Liberal Arts in North Adams is seeking a Program Director for the TRIO Student Support Services (SSS) program. This role leads a federal grant-funded initiative, coordinating services to first-generation, low-income, and disabled students, and aligns activities with institutional priorities.

The Director will supervise staff, manage budgets, and collaborate across campus to close equity gaps, ensuring program success and compliance with USDOE TRIO SSS rules and reporting