Assistant Director, Student Support & Access (TRIO)

NEIU; Chicago (IL); Hybrid; USD 55,000 - 63,000; Full time

Benefits offered by this job

State employee benefits

Job summary

Northeastern Illinois University in Chicago seeks an Assistant Director to coordinate recruitment, enrollment and academic support for the TRIO SSS - Access (Disability) program. You will supervise staff, monitor progress, and maintain participant records while assisting with reports and budgets.

The role requires a Master’s in a related field and strong communication, organization, and collaboration with university partners. A background in federally funded programs is preferred.

Qualifications

• Master’s degree in education, counseling, counselor education, psychology, special education, student personnel, or a related field.
• Extensive knowledge of recruitment, academic mentoring, follow-up tracking.
• Minimum two years of experience in a student support services setting in four-year college or university.
• Minimum two years of experience working with students with disabilities preferably in higher education setting.
• Strong verbal and written communication.
• Experience in developing student programming that fosters confidence-building, leadership, and academic skills.
• Ability to teach in individual and small group instruction settings.

Responsibilities

• Assist in supervising project programming, budget management, recruitment initiatives and social media presence for SSS.
• Responsible for academic monitoring and follow-up tracking.
• Collect and organize data necessary for program effectiveness.
• Hire, supervise, train and evaluate SSS Advisor, peer coaches, and faculty coaches.
• Develop, implement and evaluate tracking system for enrollment/academic progress.
• Serve as academic advisor for program participants.
• Assist with the coordination of developmental education for program participants.
• Assist SSS Executive Director in the writing of reports, evaluations, and budgets.
• Collect, monitor and maintain participant records.
• Assist in coordinating process of recruiting and selecting SSS participants.
• Meet with SSS Participants regularly to monitor progress and complete a Student Success Plan for each participant.
• Provide support to program participants regarding graduate school admissions, and financial aid.
• Provide academic advising, career, financial literacy, and scholarship activities for SSS participants.
• Assist in developing and implementing new participant orientations for SSS.
• Support establishing and maintaining collaborative efforts both on and off campus to identify scholarship/job shadowing/internship opportunities for SSS participants.
• Provide support for the completion and submission of Annual Performance Reports for the SSS Program.
• Design and implement activities and services designed to increase retention and graduation rates of SSS program participants.
• Coordinate collaborative student-driven activities between TRIO Programs including conferences and graduate school visits.
• Perform job duties and responsibilities on campus.
• Serve on committees as assigned or supported by the SSS Executive Director.
• Participate in related professional organizations related to TRIO programs.
• Participate in state, regional and national TRIO conferences.
• Perform other duties as assigned by the SSS Executive Director.

Skills

Verbal and written communication

Student programming

Organizational skills

Time management

Collaboration with faculty and staff

Education

Master’s degree in education, counseling, psychology, or related field

Tools

Word

Excel

Access

Job description

Northeastern Illinois University in Chicago seeks an Assistant Director to coordinate recruitment, enrollment and academic support for the TRIO SSS - Access (Disability) program. You will supervise staff, monitor progress, and maintain participant records while assisting with reports and budgets.

The role requires a Master’s in a related field and strong communication, organization, and collaboration with university partners. A background in federally funded programs is preferred.