Director, Time Away from Work Programs

Fidelity Investments Inc.; Durham (NC); On-site; USD 180,000 - 240,000; Full time

Job summary

Fidelity Investments Inc. is seeking a Director to lead time away from work programs, aligning strategy with business needs and market practices across HR, Legal, and Compliance. You will oversee governance, implement improvements, and ensure a positive associate experience.

The role requires 8–10+ years in benefits/leave administration with strong analytical and stakeholder-management skills, supporting a broad, regulated program landscape.

Qualifications

• 8–10+ years in benefits, leave administration, HR policy, compliance with growing scope.
• Strong knowledge of time-away regulations and translating requirements into solutions.
• Experience leading cross-functional initiatives from strategy to implementation.
• Ability to influence stakeholders across HR, Legal, Compliance and business teams.
• Strong analytical skills using data to identify trends and inform decisions.
• Excellent communication and relationship management abilities.

Responsibilities

• Lead ongoing strategy, design, and enhancement of Fidelity's time away from work programs.
• Assess performance, utilization trends, benchmarking, legislative developments, and feedback.
• Partner with HR Shared Services, capacity planning teams, and external vendors.
• Collaborate with Legal and Compliance on regulatory developments, governance, audits, and risk.
• Lead cross-functional projects and implementations coordinating stakeholders.
• Establish program documentation and governance practices.
• Leverage data, analytics, and reporting to evaluate effectiveness and provide insights.
• Develop communications, training materials, and resources for associates.

Skills

Benefits strategy

Leave administration

HR policy

Compliance

Program management

Stakeholder management

Tools

HRIS

Excel

PowerPoint

Leave management

Job description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position

The Role

As the Director, Time Away from Work Programs, you will lead the strategy, design, governance, and continuous improvement of Fidelity's time away from work programs. Reporting to the Head of Financial and Work Life Benefits, you will partner across Human Resources, Legal, Compliance, business unit capacity planning teams, and external vendors to ensure Fidelity's programs support associates throughout key life events while maintaining operational excellence, regulatory compliance, and a positive associate experience.

You will serve as a subject matter expert on time away programs, translating business needs, workforce trends, and market practices into program enhancements and strategic recommendations. In this role, you will lead cross-functional initiatives, oversee program governance, and drive the successful implementation and administration of Fidelity's time away from work strategy.

The Expertise and Skills you Bring

• 8–10 plus years of experience in benefits, leave administration, HR policy, compliance, or related areas, with increasing responsibility for program strategy and management
• Strong knowledge of time away programs, including applicable federal, state, and local regulations, and the ability to translate complex requirements into practical business solutions
• Demonstrated experience leading cross-functional initiatives and driving program, policy, or process changes from strategy through implementation.
• Experience influencing stakeholders and building partnerships across HR, Legal, Compliance, and business teams
• Strong analytical skills with the ability to use data and insights to identify trends, develop recommendations, and support decision-making
• Excellent communication, relationship management, and organizational skills
• Ability to manage multiple priorities, navigate ambiguity, and drive results in a dynamic environment
• Proficiency with Microsoft Office applications, including Excel and PowerPoint; experience with HRIS, leave management, or benefits administration systems preferred
• Assist with various benefits projects; and other duties as assigned

Key Responsibilities

• Lead the ongoing strategy, design, and enhancement of Fidelity's time away from work programs, ensuring alignment with business objectives, associate needs, and market practices
• Assess program performance, utilization trends, benchmarking data, legislative developments, and associate feedback to identify opportunities and develop recommendations that support the evolution of Fidelity's programs
• Partner with HR Shared Services, business unit capacity planning teams, and external vendors to ensure effective program administration and a seamless associate experience
• Collaborate with Legal and Compliance partners to monitor regulatory developments and oversee policy updates, governance activities, audits, and risk assessments related to time away programs
• Lead cross-functional projects and program implementations, coordinating stakeholders and ensuring successful execution of policy, process, and system changes
• Establish and maintain program documentation and governance practices that promote consistency and compliance across the organization
• Leverage data, analytics, and reporting to evaluate program effectiveness, identify trends, and provide insights and recommendations to leadership
• Develop communications, training materials, and resources that support associate understanding and effective utilization of time away programs
• Foster strong relationships across Human Resources and business teams to ensure programs continue to meet evolving workforce and organizational needs

The Team
This role reports into the Head of Financial and Work Life Benefits.
The Benefits team is a small but powerful team within the Human Resources function, and our job is to ensure that associate benefit offerings are delivering value to our associates, their families and Fidelity. We listen to associate feedback, benchmark the competition, and then measure every one of the 50 plus programs for which we are responsible.

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Human Resources

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.