Director, Time Away from Work Programs

Fidelity Investments; Durham (NC); On-site; USD 180,000 - 240,000; Full time

Job summary

Fidelity Investments in Durham, NC, seeks a Director of Time Away from Work Programs to lead strategy, design, governance, and ongoing improvement of Fidelity's time away offerings. You will collaborate with Human Resources, Legal, Compliance, and external vendors to align programs with business needs while ensuring regulatory compliance and a positive associate experience.

The role requires strong leadership, stakeholder management, and data-driven decision-making to evolve the programs in a

Qualifications

• 8–10+ years in benefits, leave administration, HR policy, compliance, or related areas with increasing responsibility for program strategy and management.
• Strong knowledge of time away programs and applicable regulations; translate requirements into practical solutions.
• Experience leading cross-functional initiatives and driving program or policy changes from strategy to implementation.
• Ability to influence stakeholders and build partnerships across HR, Legal, Compliance and business units.
• Analytical skills to use data and insights to identify trends and support decisions.

Responsibilities

• Lead strategy, design, and enhancement of Fidelity's time away from work programs.
• Assess performance, utilization trends, and legislative developments to identify opportunities.
• Partner with HR Shared Services and vendors for effective program administration and seamless associate experience.
• Collaborate with Legal and Compliance on regulatory updates, governance, audits, and risk assessments.
• Lead cross-functional projects and ensure delivery of policy and system changes.
• Maintain program documentation and governance for consistency and compliance.
• Utilize data and reporting to evaluate program effectiveness and inform leadership.
• Develop communications and training materials to support program utilization.

Skills

8–10+ years experience

Time away programs

Regulatory knowledge

Cross-functional leadership

Data analysis

Communication & relationship mgmt

HRIS / benefits systems

Project governance

Tools

MS Excel

PowerPoint

Job description

Job Description

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

As the Director, Time Away from Work Programs, you will lead the strategy, design, governance, and continuous improvement of Fidelity's time away from work programs. Reporting to the Head of Financial and Work Life Benefits, you will partner across Human Resources, Legal, Compliance, business unit capacity planning teams, and external vendors to ensure Fidelity's programs support associates throughout key life events while maintaining operational excellence, regulatory compliance, and a positive associate experience.

You will serve as a subject matter expert on time away programs, translating business needs, workforce trends, and market practices into program enhancements and strategic recommendations. In this role, you will lead cross-functional initiatives, oversee program governance, and drive the successful implementation and administration of Fidelity's time away from work strategy.

The Expertise And Skills You Bring

• 8–10 plus years of experience in benefits, leave administration, HR policy, compliance, or related areas, with increasing responsibility for program strategy and management
• Strong knowledge of time away programs, including applicable federal, state, and local regulations, and the ability to translate complex requirements into practical business solutions
• Demonstrated experience leading cross-functional initiatives and driving program, policy, or process changes from strategy through implementation.
• Experience influencing stakeholders and building partnerships across HR, Legal, Compliance, and business teams
• Strong analytical skills with the ability to use data and insights to identify trends, develop recommendations, and support decision‑making
• Excellent communication, relationship management, and organizational skills
• Ability to manage multiple priorities, navigate ambiguity, and drive results in a dynamic environment
• Proficiency with Microsoft Office applications, including Excel and PowerPoint; experience with HRIS, leave management, or benefits administration systems preferred
• Assist with various benefits projects; and other duties as assigned

Key Responsibilities

• Lead the ongoing strategy, design, and enhancement of Fidelity's time away from work programs, ensuring alignment with business objectives, associate needs, and market practices
• Assess program performance, utilization trends, benchmarking data, legislative developments, and associate feedback to identify opportunities and develop recommendations that support the evolution of Fidelity's programs
• Partner with HR Shared Services, business unit capacity planning teams, and external vendors to ensure effective program administration and a seamless associate experience
• Collaborate with Legal and Compliance partners to monitor regulatory developments and oversee policy updates, governance activities, audits, and risk assessments related to time away programs
• Lead cross-functional projects and program implementations, coordinating stakeholders and ensuring successful execution of policy, process, and system changes
• Establish and maintain program documentation and governance practices that promote consistency and compliance across the organization
• Leverage data, analytics, and reporting to evaluate program effectiveness, identify trends, and provide insights and recommendations to leadership
• Develop communications, training materials, and resources that support associate understanding and effective utilization of time away programs
• Foster strong relationships across Human Resources and business teams to ensure programs continue to meet evolving workforce and organizational needs

The Team

This role reports into the Head of Financial and Work Life Benefits.

The Benefits team is a small but powerful team within the Human Resources function, and our job is to ensure that associate benefit offerings are delivering value to our associates, their families and Fidelity. We listen to associate feedback, benchmark the competition, and then measure every one of the 50 plus programs for which we are responsible.

Fidelity’s Onsite Working Model

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications

Category: Human Resources

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.