Senior Manager, Time Away from Work Programs

Habitat For Humanity Of Durham; Durham (NC); On-site; USD 125,000 - 180,000; Full time

Job summary

Fidelity Investments in Durham, NC seeks a Senior Manager to lead time away from work programs, partnering with HR, Legal, Compliance, and operations to design, govern, and enhance program offerings while ensuring regulatory alignment and exceptional associate experience.

You will translate business needs into program changes, guide cross-functional teams, and build data-driven insights to measure impact and drive strategic decisions across the Benefits function.

Qualifications

• 5–8+ years of experience in benefits, leave of absence administration, HR policy, compliance, or related programs
• Strong knowledge of time away programs, including applicable federal, state, and local regulations
• Demonstrated experience supporting cross-functional initiatives and driving program, policy, or process changes from strategy and planning through implementation and execution
• Proven analytical capabilities with experience using data, metrics, and insights to identify trends, develop recommendations, and support decision-making
• Strong communication, relationship management, and influencing skills, with the ability to collaborate effectively across HR, Legal, Compliance, Operations, and business stakeholders
• Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a dynamic environment
• Skilled at navigating ambiguity, solving complex problems, and balancing operational needs, associate experience, and compliance requirements
• Proficiency with Microsoft Office applications, including Excel and PowerPoint; experience with HRIS, leave management, or benefits administration systems preferred
• Assist with various projects; and other duties as assigned

Responsibilities

• Assess program performance, utilization trends, market practices, and associate feedback to develop recommendations and business cases that support the evolution of Fidelity's time away from work offerings
• Coordinate cross-functional working teams, manage policy and program implementations, maintain program documentation and administrative guidelines, and ensure consistent interpretation and application of time away policies
• Partner with HR Shared Services and business unit capacity planning teams to optimize program administration and improve operational processes that simplify the associate experience
• Collaborate with Legal and Compliance partners to monitor regulatory developments and support policy updates, audits, risk assessments, and governance activities that ensure compliance with applicable time away laws and regulations
• Leverage data and reporting to identify trends, measure program effectiveness, inform leadership decision-making, and develop communications, training materials, and resources that help associates and HR partners navigate time away from work programs

Skills

Time off programs

Regulatory compliance

Cross-functional leadership

Data analysis

Communication

Project management

Ambiguity navigation

Excel & PowerPoint

Tools

HRIS systems

Job description

Senior Manager, Time Away from Work Programs

Location

• Durham, NC

Team

• Corporate Services

Experience Level

Senior Manager

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position

The Role

As the Senior Manager, Time Away from Work Programs, you will support the Director of Time Off Strategy and Benefits Insights in designing, implementing, governing, and continuously enhancing Fidelity's time away from work programs. You will collaborate across Human Resources, Legal, Compliance, business unit capacity planning teams, and external vendors and industry groups to deliver time away programs that provide an exceptional associate experience while maintaining operational excellence and regulatory compliance.

As a subject matter expert, you will translate business needs and market trends into program enhancements, lead cross-functional initiatives, and help drive the execution of Fidelity's time away from work strategy.

Key Responsibilities

• Assess program performance, utilization trends, market practices, and associate feedback to develop recommendations and business cases that support the evolution of Fidelity's time away from work offerings
• Coordinate cross-functional working teams, manage policy and program implementations, maintain program documentation and administrative guidelines, and ensure consistent interpretation and application of time away policies
• Partner with HR Shared Services and business unit capacity planning teams to optimize program administration and improve operational processes that simplify the associate experience
• Collaborate with Legal and Compliance partners to monitor regulatory developments and support policy updates, audits, risk assessments, and governance activities that ensure compliance with applicable time away laws and regulations
• Leverage data and reporting to identify trends, measure program effectiveness, inform leadership decision-making, and develop communications, training materials, and resources that help associates and HR partners navigate time away from work programs

The Expertise and Skills you Bring

• 5–8 plus years of experience in benefits, leave of absence administration, HR policy, compliance, or related programs
• Strong knowledge of time away programs, including applicable federal, state, and local regulations, with the ability to translate complex requirements into practical business solutions
• Demonstrated experience supporting cross-functional initiatives and driving program, policy, or process changes from strategy and planning through implementation and execution
• Proven analytical capabilities with experience using data, metrics, and insights to identify trends, develop recommendations, and support decision-making
• Strong communication, relationship management, and influencing skills, with the ability to collaborate effectively across HR, Legal, Compliance, Operations, and business stakeholders
• Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a dynamic environment.
• Skilled at navigating ambiguity, solving complex problems, and balancing operational needs, associate experience, and compliance requirements
• Proficiency with Microsoft Office applications, including Excel and PowerPoint; experience with HRIS, leave management, or benefits administration systems preferred
• Assist with various projects; and other duties as assigned

The Team

This role reports into the Head of Financial and Work Life Benefits.

The Benefits team is a small but powerful team within the Human Resources function, and our job is to ensure that associate benefit offerings are delivering value to our associates, their families and Fidelity. We listen to associate feedback, benchmark the competition, and then measure every one of the 50 plus programs for which we are responsible.

Fidelity’s Onsite Working Model

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Category:

Human Resources

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Benefits that balance life and work

From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.

Company overview

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.

Reasonable accommodations

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to [e-mail], or by calling 800-835-5099, prompt 2, option 3.

Equal opportunity employer

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Applicant screening

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

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