Job Details
Job Location: Oklahoma City, OK
Position Type: Full Time
Education Level: 4 Year Degree
Salary Range: Undisclosed
Travel Percentage: Negligible
Job Shift: Days, Evenings, Weekends, & Holidays
Job Category: Ticket Sales
Description
Position Overview:
Diamond Baseball Holdings is seeking a highly motivated, well-organized, results-oriented sales professional that will be instrumental in building the ticketing strategy from the ground up and creating the foundation to surpass short-term and long-term ticket revenue goals, attendance goals and retention goals. The Director, Ticket Sales will report to and collaborate with the General Manager.
Essential Duties and Responsibilities:
- Identify, recruit, hire, train and lead a sales team to build a dynamic sales environment that will exceed the sales goals of the organization
- Actively sell and maintain a healthy book of ticket sales business
- Assist in developing, implementing, and executing the short-term and long-term ticket sales strategies of the organization
- Evaluate the daily activities of the sales team and provide regular feedback, training, coaching and leadership during weekly reviews
- Provide guidance on the sales process with every team member, including assistance with prospecting, qualifying potential clients, presenting solutions and hosting consistent meetings with everyone on a regular basis
- Regularly measure the effectiveness of the organization’s various sales campaigns and offerings and provide recommendations for further improvement
- Cultivate strong relationships within the community that will encourage tickets sales and build a sales pipeline
- Utilize feedback from clients to develop additional benefits, address concerns, improve communicates and better the ticket offerings moving forward
- Represent the organization in the community at various events and work to identify new key community relationships and partnership that will assist in growing the organization
- Actively remain aware of trends and developments within our league and industry and provide ideas and insights to improve our ticket sales portfolio
- Other duties as assigned
Qualifications
Minimum Qualifications:
- Bachelor's degree in business, Marketing, Sport Management, or a related field
- 4+ years of experience in ticket or other B2B and B2C sales
- 2+ year of sales leadership experience
- Experience with Tickets.com preferred
- Sales minded, leadership professional
- Proven ability to build, develop and retain a staff
- Team above self-mentality
- High personal accountability
- Strong time management and organizational skills
- Desire to cultivate strong relationships within and outside of the organization
- Ability to be creative, take calculated risks and strive to better the standing of the organization
- Ability to communicate articulately and confidently, both verbally and in writing, with individuals at every level
- Ability to work effectively in a high-pressure environment while prioritizing and leading multiple tasks/projects at the same time
- Ability to work flexible hours including evenings, weekends, and holidays