Director, Technical Programs — Email & Messaging

Leadout Capital; San Francisco (CA); On-site; USD 210,000 - 270,000; Full time

Job summary

Salesforce is seeking a Director of Technical Program Management for Email and Messaging Platforms. This role leads large-scale cross-functional initiatives within Technology, Marketing & Products, delivering next-gen agent-first email platforms powered by Marketing Cloud and Data Cloud.

You will align leadership, product, and marketing teams to accelerate product delivery, transform workflows with AI, and ensure executive presence in communications and decision-making.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years of enterprise software/technical program management experience.
• 7+ years leading SaaS product development programs.
• Strong analytical and problem-solving skills.
• Deep SDLC knowledge with Agile methodologies.
• Ability to engage senior executives and cross-functional teams.

Responsibilities

• Lead programs across scope, release planning, and cross-functional alignment.
• Drive software engineering using Agile and analytical skills.
• Run Steering Committee meetings with partners to remove obstacles and make decisions.
• Build partnerships with functional teams to focus on business goals.
• Coordinate release issue discussions and status across multiple teams.
• Anticipate and remove obstacles to meet program goals.
• Provide monthly program reviews and risk/issue updates.
• Foster a collaborative environment for innovation and learning.
• Advise on org strategy and drive change globally.

Skills

Executive presence

Cross-functional collaboration

Strategic & tactical balance

Communication excellence

Customer-centric mindset

Leadership in matrix organizations

Agile project management

Education

Bachelor's degree in Business / IT or equivalent

Job description

Salesforce is seeking a Director of Technical Program Management for Email and Messaging Platforms. This role leads large-scale cross-functional initiatives within Technology, Marketing & Products, delivering next-gen agent-first email platforms powered by Marketing Cloud and Data Cloud.

You will align leadership, product, and marketing teams to accelerate product delivery, transform workflows with AI, and ensure executive presence in communications and decision-making.