Director of AI-Driven Cloud-Scale Product Management

Salesforce, Inc.; San Francisco (CA); Remoto; USD 197.000 - 314.000; Tempo pieno

Descrizione del lavoro

Salesforce, Inc. is seeking a Director of Technical Product Management to lead CAPS AI-powered initiatives, shaping cloud-scale architecture and messaging. You will engage executives, guide cross‑functional teams, and act as a technical SME across geographies, products, and incidents.

You’ll drive strategy, craft communications, and develop assets to showcase innovation while partnering with teams to ensure reliability and customer trust.

Competenze

• 10+ years experience in technical product management or a related field for a high tech company (cloud experience preferred).
• Background in cloud-scale architectures / technologies.
• Experience applying AI to product, content, or workflow automation.
• Experience in messaging / positioning / communicating cloud-scale architectures and technology to internal and external audiences.
• Proven ability to set a vision, excite and lead cross-functional multidisciplinary teams to achieve a product vision.
• Experienced and effective in high-stress, challenging customer situations (rebuilding trust scenarios with customers following technology impact).
• Strong affinity for metrics and a bias toward data-driven decision making.
• Hands-on ability to create a range of technical product assets (presentations, web and copy content, email campaigns, media, etc…).
• Exceptional communication skills, including writing and executive presentations.
• Self-motivated individual capable of working in a fast-paced, evolving environment, both remotely and in person.

Mansioni

• Drive the CAPS AI-powered product roadmap across Salesforce products and geographies.
• Automate / accelerate internal services and workflows using AI tools.
• Promote cloud-scale architecture through scalable technical messaging / positioning programs.
• Lead customer outreaches after service incidents and scale rebuild trust programs.
• Represent Salesforce as a technical / AI subject matter expert at customer interactions and events.
• Collaborate with cross-functional teams to drive business & product strategy and track / report objectives.
• Develop compelling materials to market innovation, cloud-scale architecture, roadmap, applications, processes, security, and reliability.

Conoscenze

Cloud-scale

AI product

Executive communication

Cross-functional leadership

Product strategy

Data-driven decisions

Technical assets

Formazione

MBA preferred

Descrizione del lavoro

Salesforce, Inc. is seeking a Director of Technical Product Management to lead CAPS AI-powered initiatives, shaping cloud-scale architecture and messaging. You will engage executives, guide cross‑functional teams, and act as a technical SME across geographies, products, and incidents.

You’ll drive strategy, craft communications, and develop assets to showcase innovation while partnering with teams to ensure reliability and customer trust.