Director, AI-Powered Email & Messaging TPM

Salesforce; San Francisco (CA); On-site; USD 171,200 - 273,000; Full time

Job summary

Salesforce is seeking a Director of Technical Program Management for Email and Messaging Platforms in San Francisco and Seattle. You will lead large-scale, cross-functional programs across Technology, Marketing & Products, partnering with executives to accelerate delivery of a next-generation agentic email platform powered by Marketing Cloud and Data Cloud.

In this high-visibility role, you will transform Salesforce’s email strategy and operations, align leadership, and drive governance through

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 10+ years of enterprise software/technical program or engineering management.
• 7+ years leading SaaS product development programs.
• Strong analytical and problem-solving skills.
• Experience with the software development lifecycle and Agile.
• Ability to engage with senior executives and cross-functional teams.
• Proven organizational, communication, and relationship-building skills.
• Experience with Portfolio Management.

Responsibilities

• Lead programs aligning scope, release planning, and cross-functional vision.
• Drive software engineering with Agile and technical rigor.
• Lead Steering Committee meetings to drive decisions and unblock issues.
• Partner with executives to ensure program success.
• Coordinate cross-functional workgroups for release issues and dependencies.
• Manage program/feature dependencies across teams and divisions.
• Anticipate and remove obstacles to achieve goals.
• Provide monthly program reviews and sprint deep dives.
• Foster a collaborative environment driving innovation.
• Catalyze organizational strategy and change.

Skills

Executive presence

Agile methodologies

Cross-functional collaboration

Stakeholder management

Strategic thinking

Education

Bachelor’s degree in Business Administration, Information Technology, or equivalent

Tools

Portfolio Management

Job description

Salesforce is seeking a Director of Technical Program Management for Email and Messaging Platforms in San Francisco and Seattle. You will lead large-scale, cross-functional programs across Technology, Marketing & Products, partnering with executives to accelerate delivery of a next-generation agentic email platform powered by Marketing Cloud and Data Cloud.

In this high-visibility role, you will transform Salesforce’s email strategy and operations, align leadership, and drive governance through