Director, Technical Consulting & Solutions Execution

Ramp; New York (NY); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

100% medical, dental & vision insurance coverage

401k with employer match

Flexible PTO

Fertility HRA

Unlimited AI token usage

Pet insurance

Health and Wellness stipend

In-office lunch and snacks

Budget for intra-office travel

Relocation support to NYC or SF

Job summary

A financial technology leader is seeking a Director of Technical Consulting to oversee the Technical Consultant team. This role requires leading post-sales efforts, driving customer success, and enhancing product adoption. The ideal candidate will have over 8 years of experience in customer-facing roles, with a strong background in managing technical teams. The position offers comprehensive health benefits, flexible PTO, and a dynamic work environment in New York City.

Qualifications

• 8+ years in customer-facing roles, preferably in SaaS or fintech.
• 5+ years in a leadership role managing technical teams.
• Proficient in accounting systems and technical specification writing.

Responsibilities

• Lead and develop the Technical Consultant function.
• Collaborate with Sales and Customer Success leaders.
• Drive customer engagement and renewal strategies.

Skills

Solutions Consulting

Sales Engineering

Team Leadership

Communication

Project Management

Education

Bachelor’s degree in computer science, engineering, business, finance, or accounting

Tools

IdP

HRIS

ERP solutions

Job description

A financial technology leader is seeking a Director of Technical Consulting to oversee the Technical Consultant team. This role requires leading post-sales efforts, driving customer success, and enhancing product adoption. The ideal candidate will have over 8 years of experience in customer-facing roles, with a strong background in managing technical teams. The position offers comprehensive health benefits, flexible PTO, and a dynamic work environment in New York City.