Director, Tech Lab Standards & Assurance (Remote)

JLL; Trenton (NJ); On-site; USD 175,000 - 257,000; Full time

Benefits offered by this job

401(k) plan with company matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL is seeking a Director, Technology Labs CEM Standards and Assurance Leader to own standards and assurance for the Tech Labs Center of Excellence across the global portfolio. The role builds playbooks, governance and field-ready procedures for labs, cleanrooms and critical environments, and leads the assurance program aligning with JCAP requirements.

You will collaborate with the Vertical Engineering Lead and SMEs, develop training content, drive change management, and coordinate across

Qualifications

• Significant experience (15+ years) in critical environment, tech lab, engineering, or standards/compliance leadership.
• Experience writing and maintaining operational standards or SOPs used by technicians in the field.
• Experience designing, running, or supporting an assurance, audit, or standards-implementation program.

Responsibilities

• Develop and maintain the Tech Labs standard O&M playbook for labs and cleanrooms.
• Provide and maintain tech lab documentation, SOPs, guidance, and training materials for adherence.
• Run structured due-diligence engagements to capture current operating models and gaps.
• Align playbook with industry standards and ensure compliance.
• Finalize, approve, and release the operating standard, keeping it current with evolving guidelines.
• Own the assurance program for Tech Labs and extend JCAP with lab-specific criteria.
• Partner with Vertical Engineering Lead to ensure deployability.
• Engage with DC & CEM SMEs, Technology account teams, and leadership to ground standards in real conditions.
• Develop and train on Tech Labs operations and assurance content; deliver training to teams.
• Implement change management communications and ensure standards are followed.
• Assist with incident management and root cause analysis for lab space.

Skills

Technical writing

Program management

Stakeholder communication

Cross-functional coordination

Analytical thinking

Lab environments

Change management

Education

Bachelor's degree in Engineering/Facilities Management

Job description

JLL is seeking a Director, Technology Labs CEM Standards and Assurance Leader to own standards and assurance for the Tech Labs Center of Excellence across the global portfolio. The role builds playbooks, governance and field-ready procedures for labs, cleanrooms and critical environments, and leads the assurance program aligning with JCAP requirements.

You will collaborate with the Vertical Engineering Lead and SMEs, develop training content, drive change management, and coordinate across