Vertical Engineering Lead, Technology Lab Services

Jones Lang LaSalle Incorporated; San Francisco, Northern (CA, KY); Hybrid; USD 200,000 - 300,000; Full time

Benefits offered by this job

401(k) plan with matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Holidays

Daily Pay early access to earned wages

Job summary

Jones Lang LaSalle Incorporated seeks a Vertical Engineering Lead to own deployment of Technology Labs standards across accounts, translating global frameworks into practical site execution. You’ll build a deployment team, drive change management, and ensure JCAC compliance in labs and critical environments.

You bring 15+ years in technology lab or critical infrastructure operations, strong program management, and ability to lead multi-site deployments while coordinating with global and local

Qualifications

• 15+ years in critical environments, technology labs, or operations leadership.
• Experience deploying standards or SOPs in field environments (JCAP or equivalent).
• Leadership of multi-site deployment programs and cross-functional coordination.
• Background in technology labs, environmental controls, or critical facilities.

Responsibilities

• Deploy the Technology Labs O&M playbook across accounts and sites, ensuring lab spaces meet standards.
• Assess current site models, identify gaps, and drive adoption with rollout plans.
• Partner with Standards & Assurance Lead to keep standards practical and current.
• Build and lead a deployed team, guiding priorities and quality oversight.
• Manage deployment P&L with Account Finance and COE Finance, tracking KPIs.
• Engage stakeholders and lead change management across accounts and sites.
• Coordinate with Engineering Operations, Quality & Compliance, and HSE teams for compliance.

Skills

Program & project management

Team leadership

Stakeholder engagement

Technical leadership

Change management

Education

Bachelor's degree in Engineering or related technical field

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Vertical Engineering Lead, Technology Lab Services

Role Purpose

This leadership position owns the account-based deployment of JLL's Technology Labs operating and assurance standards, translating global frameworks into practical, site-level execution. You will take the O&M playbook, policies, procedures, and JLL Client Assurance Program (JCAP) criteria developed for Technology Labs and drive their consistent adoption across individual accounts, sites, and teams. This role bridges the gap between centralized standards and decentralized execution—closing local gaps, leading change management, and ensuring field teams can demonstrate adherence to published standards in their daily operations. You will build and lead a team of deployment professionals who manage account-level rollout initiatives, while partnering closely with the Standards & Assurance Lead for Technology Labs to ensure standards remain grounded in real operating conditions and to channel field feedback into future standard revisions.

What this job involves

Standards Deployment & Account-Level Execution

You will own the deployment of the Technology Labs standard O&M playbook across accounts, ensuring maintenance and operations in labs, cleanrooms, and critical research environments meet published standards. This includes deploying tech lab-specific documentation, SOPs, guidance materials, and training resources to sites, enabling teams to demonstrate JCAP compliance. You will develop standardized project plans for account and site deployment that align with the standard's requirements while accommodating local organizational structures, roles, and responsibilities.

Gap Assessment & Rollout Management

Leading account-level deployment engagements, you will assess current site operating models against the standard, identify gaps, and drive adoption through structured rollout plans. You will support execution of the Technology Labs assurance program (JCAP) at the account level, preparing sites for assurance reviews and ensuring responsiveness to findings.

Field-Standards Partnership & Continuous Improvement

Working in close partnership with the Standards & Assurance Lead for Technology Labs, you will ensure standards remain deployable and practical in field conditions. You will provide critical field feedback to inform ongoing standard revisions and lead incident management for lab spaces within deployed accounts - investigating near-misses and incidents, driving root cause analysis, and feeding trends back to inform standards updates.

Team Leadership & Deployment Operations

You will build, lead, and develop a team of deployment professionals who manage account-level standards rollout. This includes providing coaching, prioritization guidance, and quality oversight of their work. You will determine deployment prioritization and resourcing across accounts based on risk assessment, account needs, and portfolio priorities.

Financial & Operational Accountability

Responsibility for the deployment P&L sits with this role. You will manage deployment resource costs and structures in close collaboration with Account Finance and COE Finance, while evolving financial and operational KPIs and reporting frameworks for the deployment function.

Stakeholder Engagement & Change Management

You will engage and maintain working relationships with Data Center & Critical Environment Management engineering subject matter experts, Technology account teams, and divisional leadership to drive consistent standard adoption. Leading training delivery on the playbook, JCAP criteria, and ongoing updates—either directly or through your deployment team you will own change management execution at the account level, ensuring standards are communicated effectively and embedded in daily site operations.

Technical Leadership & Compliance Coordination

Serving as the primary client-facing technical lead for lab space performance and reliability within deployed accounts, you will coordinate with Engineering Operations, Quality & Compliance, and Health, Safety, Security & Environment teams to ensure statutory compliance for technology lab maintenance and equipment testing protocols is executed on site.

To succeed in this role, you should bring:

Experience Requirements

Significant experience spanning 15+ years in critical environment, technology lab, engineering, or operations/deployment leadership. You possess a demonstrated track record of deploying and operationalizing standards or SOPs in field environments, transforming documentation into consistent execution by technicians. Your background includes executing or supporting assurance, audit, compliance, or standards-implementation programs (JCAP or equivalent) at the account or site level, with proven ability to lead standards rollout across multiple accounts while reconciling global standards with local site variations and constraints. You bring hands‑on experience with technology lab environments, environmental controls, or similar critical infrastructure, combined with cross‑functional coordination capabilities within large, matrixed organizations. A corporate real estate or engineering operations background is preferred. Experience managing or leading teams of engineers or technicians—including workload prioritization and performance development—is essential, with preference given to candidates who have managed multi‑site or multi‑account deployment programs.

Core Skills

Strong program and project management capabilities define your approach. You are detail-oriented and able to run multi‑account deployment cadences with rigor while tracking adoption progress effectively. Collaboration comes naturally to you—you understand this is a deployment and adoption function rather than a standards-authoring role, succeeding by driving consistent field execution in partnership with the Standards & Assurance Lead for Technology Labs. Your strong technical and engineering understanding of critical environments and lab systems enables clear communication with technical staff, account leads, and clients. As a proactive problem‑solver with a continuous‑improvement mindset, you bring people leadership skills that enable you to build, coach, and manage a distributed team of deployment professionals.

Behavioral Competencies

You think big, simplifying complexity and seeing the big picture across large, dispersed portfolios. Your intellectual curiosity drives change, making you comfortable driving adoption of new standards and capabilities across multiple accounts. You get things done—acting decisively, taking ownership, and seeing deployment through from initial engagement to full adoption. Throughout all activities, you maintain a business‑first orientation, keeping client and JLL outcomes in view while balancing deployment priorities across accounts.

Preferred background & traits

• Professional Engineer (PE) license or Advanced Trades license strengthens your candidacy.
• Experience in the technology sector, familiarity with Reliability-Centered Maintenance (RCM) frameworks and failure mode analysis, prior experience standing up or scaling multi‑account deployment or field‑adoption functions from the ground up.
• Experience managing distributed technical teams across multiple accounts or regions are all highly valued.

Qualifications

Bachelor's degree in Engineering, Facilities Management, or a related technical field (or equivalent experience) provides your foundation. Deep technical grounding in critical systems—including mechanical, electrical, HVAC, cleanroom, and life‑safety disciplines is essential, along with experience applying regulatory compliance frameworks and industry standards relevant to technology labs or critical facilities.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Compensation

Estimated compensation for this position: 200,000.00 – 300,000.00 USD per year. This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location

Location: Remote -Austin, TX, Chicago, IL, El Paso, TX, New York, NY, Olympia, WA, Sacramento, CA, San Francisco, CA

Eligibility

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Equal Opportunity

JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship. JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

Privacy & Accommodation

If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process, you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Legal Disclaimers & Policies

Please review the full Equal Employment Opportunity policy here and our Candidate Privacy Statement. For additional details, see our career site pages for each country, the CCPA supplemental privacy statement for California residents, the Los Angeles Fair Chance Initiative, the San Francisco Fair Chance Ordinance, and respective state laws regarding criminal histories. This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

Company About

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.