Director, Supply Chain Reliability

Jobtailor; New Jersey; On-site; USD 180,000 - 230,000; Full time

Job summary

Johnson & Johnson is seeking a senior leader to define and drive the enterprise‑wide strategy for end‑to‑end supply chain performance management and reliability. You will connect performance insights to reliability outcomes and foster a proactive, data‑driven culture.

You will design standardized frameworks, scorecards, KPI definitions, and governance, while leading a high‑performing team and leveraging OPM for real‑time visibility. Expect maritime travel and on‑site collaboration.

Qualifications

• Bachelor’s degree or equivalent is required.
• 10+ years of relevant work experience.
• Experience in Supply Chain Management.
• Deep expertise in end-to-end supply chain processes.
• Proven experience leading enterprise performance management systems.
• Strong understanding of reliability, risk management, and continuous improvement.
• Experience driving large-scale digital transformations and change management.
• Exceptional leadership and influencing skills.
• Strong people leadership, coaching, and succession planning.
• Strong analytical and problem-solving capabilities.
• Proficiency in English, with excellent written/verbal communication.
• On-site work requirement: minimum three days per week.
• Travel up to 15% domestically/internationally.
• Advanced degree preferred (Business, Supply Chain, Engineering).
• Experience in pharma/healthcare/regulatory environments preferred.
• Experience integrating AI into supply chain decision-making preferred.
• Knowledge of Johnson & Johnson supply chain models preferred.
• Ability to synthesize complex data into executive-level insights.

Responsibilities

• Define and lead the enterprise-wide strategy for end-to-end supply chain performance management and reliability.
• Establish a vision connecting performance insights to reliability outcomes and drive a proactive, data-driven culture.
• Design and deploy standardized performance management frameworks, enterprise scorecards, KPI definitions, and tiered review processes.
• Ensure alignment and transparency from executive-level performance through site operations.
• Develop and embed reliability frameworks to identify recurring, systemic, and high-impact supply chain issues.
• Lead prioritization and governance of reliability initiatives to achieve measurable performance impact.
• Build, lead, and develop a high-performing supply chain performance management and reliability team.
• Define team roles, priorities, and development pathways while fostering accountability and continuous improvement.
• Oversee digital tools and platforms such as OPM for real-time performance visibility and insights.
• Drive automation of metrics, targets, and commentary using advanced analytics and AI.
• Partner across supply chain and adjacent functions to align performance standards and improvements.
• Influence senior stakeholders to drive accountability and standardized ways of working.
• Establish methodologies for detecting performance risks and systemic issues.
• Lead cross-functional deep dives and facilitate resolution of complex service, quality, and cost challenges.
• Drive continuous improvement through performance insights and reliability-focused initiatives.
• Integrate standard methodologies into performance routines and processes.
• Lead organizational change to embed performance management as a core capability.
• Develop training, playbooks, and communications to drive adoption of new ways of working.

Skills

Leadership

Influencing

Analytical thinking

Problem solving

English proficiency

Education

Bachelor's degree

Advanced degree (Business/Supply Chain/Engineering)

Tools

OPM

AI analytics

Job description

• Define and lead the enterprise-wide strategy for end-to-end supply chain performance management and reliability


• Establish a vision connecting performance insights to reliability outcomes and drive a proactive, data-driven culture


• Design and deploy standardized performance management frameworks, enterprise scorecards, KPI definitions, and tiered review processes


• Ensure alignment and transparency from executive-level performance through site operations


• Develop and embed reliability frameworks to identify recurring, systemic, and high-impact supply chain issues


• Lead prioritization and governance of reliability initiatives to achieve sustainable resolution and measurable performance impact


• Build, lead, and develop a high-performing supply chain performance management and reliability team


• Define team roles, priorities, and development pathways while fostering accountability, innovation, and continuous improvement


• Oversee digital tools and platforms such as OPM for real-time performance visibility and insights


• Drive automation of metrics, targets, and commentary using advanced analytics and AI


• Partner across supply chain and adjacent functions to align performance standards, metrics, and improvement initiatives


• Influence senior stakeholders to drive accountability and adoption of standardized ways of working


• Establish methodologies for detecting performance risks and systemic issues


• Lead cross-functional deep dives and facilitate resolution of complex service, quality, and cost challenges


• Drive continuous improvement through performance insights, After Action Reviews, and reliability-focused initiatives


• Integrate standard methodologies into performance routines and operational processes


• Lead organizational change to embed performance management and reliability as core capabilities


• Develop training, playbooks, and communication strategies to drive adoption and sustainment of new ways of working

Requirements

• Minimum of a Bachelor’s/University or equivalent degree is required


• Minimum 10 years of relevant work experience


• Experience in Supply Chain Management


• Demonstrated business process ownership with deep expertise in end-to-end supply chain processes, including Planning, Manufacturing, Quality, Delivery, and/or Procurement


• Proven experience leading enterprise performance management systems and governance frameworks


• Strong understanding of supply chain reliability, risk management, and continuous improvement methodologies


• Demonstrated experience driving large-scale digital transformations, embedding new capabilities, and leading change management initiatives


• Exceptional leadership and influencing skills, with the ability to align senior stakeholders across complex organizations


• Strong people leadership skills, including coaching, talent development, performance management, and succession planning


• Strong analytical and problem-solving capabilities, with experience translating data into strategic actions


• Proficiency in English with excellent written and verbal communication skills


• Ability to work on-site a minimum of three days each week


• Up to 15% domestic and/or international travel may be required


• Advanced degree or field of study in Business, Supply Chain, Engineering, or a related field preferred


• Experience in pharmaceutical, healthcare, or regulated environments preferred


• Experience integrating AI and advanced analytics into supply chain decision-making preferred


• Knowledge of Johnson & Johnson supply chain operating models, systems, and performance management frameworks preferred


• Ability to synthesize complex operational, financial, and technical data into executive-level insights and recommendations preferred

Demonstrates expertise in Supply Chain Management, focusing on performance management, reliability frameworks, and continuous improvement methodologies. Proven ability to lead cross-functional teams, drive digital transformations, and influence senior stakeholders to achieve strategic objectives.

Highest‑signal resume keywords

• Supply Chain Management


• Performance Management Systems


• Change Management Initiatives


• Advanced Analytics Integration


• Leadership and Talent Development

Hard Skills

• End‑to‑End Supply Chain Processes


• Performance Insights


• KPI Definitions


• Risk Management


• Digital Transformation


• Data-Driven Culture


• Continuous Improvement Methodologies


• Operational Processes


• Systemic Issue Detection


• Automation of Metrics

Soft Skills

• Leadership Skills


• Influencing Skills


• Coaching


• Problem‑Solving


• Communication Skills

Industry Keywords

• Pharmaceutical


• Healthcare


• Regulated Environments


• Johnson & Johnson Supply Chain Models

Tools & Technologies

• OPM


• Digital Tools


• Performance Management Frameworks