Senior Process Analyst, Warehouse & Distribution

Biopharma Careers

Irving (TX)

On-site

USD 110,000 - 150,000

Full time

5 days ago
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Job summary

Johnson & Johnson in Irving, Texas seeks a results-driven Warehouse & Distribution analytics professional to lead data-driven performance insights across inbound/outbound operations. You will build dashboards, analyze WMS/ERP data, and translate insights into actionable plans that improve on-time shipment and inventory accuracy.

With 4+ years in warehouse analytics, you will partner with Supply Chain, Operations, and IT to drive continuous improvement, reduce waste, and optimize slotting, labor,

Qualifications

  • Bachelor’s degree in Supply Chain, Operations, or related field.
  • 4+ years in warehouse operations, distribution, or analytics.
  • Experience in a regulated, high-volume distribution setting preferred.
  • Familiarity with WMS/ERP and data visualization tools required.
  • Lean Six Sigma Green Belt or related certification preferred.
  • Strong analytical skills to translate data into actions.

Responsibilities

  • Develop, maintain, and improve warehouse dashboards and reports.
  • Analyze data from WMS, ERP, and labor tools to identify bottlenecks.
  • Translate insights into business cases and actionable plans.
  • Support reviews and leadership updates with timely analysis.
  • Lead or support continuous improvement to reduce waste and increase throughput.
  • Collaborate with cross-functional teams to design future-state workflows.
  • Ensure compliance with quality, safety, and regulatory requirements.
  • Travel occasionally (less than 10%).

Skills

Analytical Reasoning
Collaboration
Demand Forecasting
Detail-Oriented
Distribution Management
Transportation Management
Warehouse Management

Education

Bachelor’s degree in Supply Chain
Lean Six Sigma Green Belt

Tools

Power BI
Tableau
Alteryx
SQL
SAP

Job description

Job Function:

Supply Chain Deliver

Job Sub Function:

Warehouse & Distribution

Job Category:

Professional

All Job Posting Locations:

Irving, Texas, United States of America

Job Description:

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Key Responsibilities:
Warehouse Performance Analytics

Develop, maintain, and improve warehouse performance dashboards, scorecards, and reporting routines for key metrics such as productivity, order cycle time, on-time shipment, inventory accuracy, pick/pack accuracy, dock performance, labor utilization, cost per order, cost per line, and rework. Operations scope includes inbound, domestic outbound, international/export outbound, and domestic returns.

Analyze operational data from warehouse management systems, transportation systems, ERP systems, labor management tools, and manual inputs to identify trends, root causes, bottlenecks, and improvement opportunities.

Translate data insights into clear recommendations, business cases, and action plans for warehouse leadership and cross-functional stakeholders.

Support performance reviews, daily management systems, monthly business reviews, and leadership updates with accurate, timely, and actionable analysis.

Process Improvement and Operational Excellence

Lead or support continuous improvement initiatives focused on reducing waste, improving flow, increasing throughput, reducing damage/defects, and improving service reliability.

Apply Lean, Six Sigma, root cause analysis, process mapping, time studies, and standard work methodologies to improve warehouse processes.

Partner with operations leaders, engineering & process excellence partners and frontline teams to evaluate current-state processes, design future-state workflows, pilot improvements, and sustain results.

Identify opportunities to improve slotting, replenishment logic, pick path efficiency, labor balancing, dock scheduling, inventory control routines, returns processing, and value-added service workflows.

Systems, Automation, and Digital Enablement

Partner with IT, Engineering, Operations, and external partners to improve warehouse system functionality, reporting accuracy, and digital tools.

Support automation, robotics, warehouse management system enhancements, labor management tools, and self-service analytics capabilities.

Define business requirements, validate data outputs, support user acceptance testing, and assist with deployment of process or system changes.

Create and maintain standard operating procedures, work instructions, training materials, and process documentation to support consistent execution.

Project/Portfolio Management and Cross-Functional Collaboration

Lead or support warehouse efficiency projects from opportunity identification through implementation, including project planning, stakeholder alignment, milestone tracking, risk management, and benefits validation.

Collaborate with Warehouse Operations, Quality, Planning, Transportation, Finance, Customer Service, Engineering, IT, and Facilities partners to deliver aligned solutions.

Support cost improvement projects, capacity planning, labor planning, productivity initiatives, and operational readiness for new products, new processes, or network changes.

Communicate project status, risks, decisions, and results to leaders and stakeholders in a clear and structured manner.

Directly manage project/investment tracking and purchase orders through gCraft, Planisware and related systems.

Compliance, Quality, Safety, and Controls

Align with applicable quality, safety, regulatory, security, audit, and internal control requirements.

Partner with Quality and Operations to investigate process deviations, service incidents, inventory variances, and recurring defects; support corrective and preventive actions.

Promote a culture of safety, compliance, continuous improvement, and data-driven decision making across warehouse operations.

Maintain accurate documentation and evidence of process changes, approvals, training, and benefits realization as required.

Qualifications:

Bachelor’s degree in Supply Chain, Operations Management, Industrial Engineering, Business Analytics, Logistics, Engineering, or a related field required; advanced degree preferred.

A minimum of 4 or more years of experience in warehouse operations, distribution, logistics, supply chain analytics, process improvement, industrial engineering, or related operational roles is required.

Experience working in a regulated, complex, or high-volume distribution environment preferred.

Experience with warehouse management systems, ERP systems, data visualization tools, and process improvement methodologies preferred.

Lean Six Sigma Green Belt, APICS, project management, or related certification preferred.

Strong analytical capability with the ability to interpret complex data, identify root causes, and convert findings into practical operational actions.

Advanced proficiency with Excel and experience with tools such as Power BI, Tableau, Alteryx, SQL, SAP, warehouse management systems, or labor management systems.

Knowledge of warehouse processes including receiving, put-away, replenishment, slotting, picking, packing, shipping, returns, inventory control, and value-added services.

This role may require occasional travel (less than 10%). The role operates in both office and warehouse environments and will require time on the warehouse floor to observe processes, conduct studies, support implementation, and engage with operations teams.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource. If you are under 18 years of age you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent’s consent for the background check.

Preferred Skills:
  • Analytical Reasoning
  • Business Behavior
  • Collaboration
  • Demand Forecasting
  • Detail-Oriented
  • Distribution Management
  • Distribution Resource Planning (DRP)
  • Document Management
  • Efficiency Analysis
  • Expense Controls
  • Order Management
  • Pre-Fulfillment Processes
  • Proactive Behavior
  • Problem Solving
  • Process Oriented
  • Strategic Supply Chain Management
  • Transportation Management
  • Warehouse Management
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