Director, Strategic Accounts & Growth

AlphaSense; United States; Remote; USD 167,000 - 193,000; Full time

Job summary

AlphaSense, a leading AI-driven market intelligence company, seeks a Director of Account Management in the United States. This role leads a team of Account Managers to drive renewals and grow relationships with Fortune 5000 clients, overseeing strategy with a focus on client outcomes and revenue expansion.

Based in NYC or eligible for EST, the position collaborates with Customer Success and Sales to deliver long-term value.

Qualifications

• 7+ years in sales/account management with at least 3 years in people management.
• Experience handling seven-figure deals and renewal negotiations.
• Strong aptitude for learning in a technical SaaS environment.
• Experience operationalizing the customer journey.
• Confident, consultative, client-facing professional with a proactive personality.

Responsibilities

• Lead a team of Account Managers to meet renewal targets and uncover growth opportunities, working closely with Account Executives to close deals.
• Drive customer outcomes by improving renewal rates, reducing churn, and expanding revenue through deeper client relationships and product adoption.
• Manage revenue growth and forecasting, talent development, and shaping the customer narrative with data.
• Coach and mentor your team on call coaching, best practices, and accountability.
• Provide visibility into your team’s performance to leadership.
• Recruit top talent to build your growing team.
• Collaborate with sales to drive successful growth outcomes.

Skills

Team leadership

Sales & account management

Customer success

Strategic thinking

Communication

Job description

AlphaSense, a leading AI-driven market intelligence company, seeks a Director of Account Management in the United States. This role leads a team of Account Managers to drive renewals and grow relationships with Fortune 5000 clients, overseeing strategy with a focus on client outcomes and revenue expansion.

Based in NYC or eligible for EST, the position collaborates with Customer Success and Sales to deliver long-term value.