Solutions Engineering Manager | DX

Ladders; United States; Remote; USD 179,000 - 234,000; Full time

Benefits offered by this job

Health and wellbeing resources

Paid volunteer days

Support for family engagement

Community involvement opportunities

Job summary

Ladders is seeking a Solutions Engineering Manager | DX to lead a team of Solutions Engineers supporting a commercial pipeline. This remote role emphasizes pre-sales execution and strong technical customer engagement.

You will help shape scalable processes that improve efficiency across the sales cycle and act as a player-coach with customers and leadership. As a leader, you will recruit, mentor, and drive performance, standardize workflows, and ensure the team is positioned to win high-stakes

Qualifications

• 5+ years in Pre-Sales or Solutions Engineering, with 2+ years in a leadership role.
• Proven track record managing sales cycles within mid-market or commercial accounts.
• Experience building scalable technical sales processes for efficiency.
• Deep understanding of the SDLC and related metrics; familiarity with APIs, SQL and Git workflows.

Responsibilities

• Recruit, onboard, and mentor a high-performing team of Solutions Engineers
• Act as a player-coach on high-stakes sales opportunities
• Standardize and scale pre-sales workflows to enhance efficiency
• Manage deployment of Solutions Engineers across a commercial pipeline
• Serve as the voice of the customer in leadership discussions
• Define and track key performance indicators for the Solutions Engineering team

Skills

Pre-Sales experience

Leadership experience

Sales cycle management

Customer engagement

Tools

APIs

SQL

Git workflows

Job description

For our client, we are seeking a Solutions Engineering Manager | DX to join the team of a leader in the Information Technology space.

This role will lead and grow a team of Solutions Engineers supporting a commercial pipeline, with a strong focus on pre-sales execution and technical customer engagement. You will help shape scalable processes that improve efficiency across the sales cycle while ensuring the team is positioned to support high-stakes opportunities. As a player-coach, you will also partner closely with customers and internal leadership to bring technical insight, operational rigor, and customer perspective into key business decisions.

Location: Remote

Compensation: $179,280 – $234,060 annually

Responsibilities

• Recruit, onboard, and mentor a high-performing team of Solutions Engineers
• Act as a player-coach on high-stakes sales opportunities
• Standardize and scale pre-sales workflows to enhance efficiency
• Manage deployment of Solutions Engineers across a commercial pipeline
• Serve as the voice of the customer in leadership discussions
• Define and track key performance indicators for the Solutions Engineering team

Qualifications

• 5+ years in Pre-Sales or Solutions Engineering, with 2+ years in a leadership role
• Proven track record managing sales cycles within mid-market or commercial accounts
• Experience building scalable technical sales processes for efficiency
• Deep understanding of the Software Development Life Cycle (SDLC) and related metrics
• Familiarity with APIs, SQL, and Git workflows

Benefits

• Health and wellbeing resources
• Paid volunteer days
• Support for family engagement
• Community involvement opportunities

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.