Director, Software Engineering - Platform & Tool Development

Humana; United States; On-site; USD 180,000 - 240,000; Full time

Job summary

Humana seeks a Director of Software Engineering (Platform & Tool Development) to lead the EQE technology ecosystem, including EQE+, AI Workspace, and automation platforms. This senior leader will guide multiple engineering teams across architecture, development, modernization, and operation of cloud-native, scalable services that power quality engineering and enterprise delivery excellence.

The role combines strategic technology vision with hands-on execution, partnering with Architecture,

Responsibilities

• Define and execute the technology vision, engineering strategy, and delivery roadmap for EQE+, AI Workspace, AI-powered engineering tools, and shared EQE applications.
• Drive software engineering excellence through modern architecture patterns, coding standards, engineering best practices, and operational discipline.
• Establish scalable technology solutions aligned with Humana's enterprise architecture and business objectives.
• Lead platform modernization initiatives leveraging cloud-native architectures, microservices, APIs, containerization, and event-driven architectures.
• Serve as the senior technical leader responsible for engineering execution, technical direction, and delivery outcomes across the EQE technology portfolio.
• Oversee end-to-end software development lifecycle activities including design, development, testing, deployment, operations, and continuous improvement.
• Lead engineering teams responsible for the development and maintenance of: Enterprise Quality Engineering Platform (EQE+), AI Workspace, Quality engineering tools, Developer Enablement Solutions, Shared engineering services and applications.
• Drive adoption of reusable services, components, frameworks, and enterprise development standards.
• Lead engineering initiatives leveraging AWS and Azure cloud platforms.
• Establish cloud-native engineering practices supporting scalability, resiliency, observability, and operational excellence.
• Partner with DevOps and Platform Engineering teams to establish CI/CD pipelines and automated deployment strategies.
• Lead engineering efforts for AI-enabled platforms, tools, and services across the EQE organization.
• Partner with enterprise AI teams to integrate Generative AI, Machine Learning, and intelligent automation capabilities into engineering platforms and workflows.
• Oversee development of AI-powered applications that improve engineering productivity, quality engineering effectiveness, and operational efficiency.
• Evaluate emerging AI technologies and drive adoption of innovative solutions that create measurable business value.
• Guide teams in implementing AI governance, security, compliance, and responsible AI practices.
• Provide hands-on technical leadership and architectural guidance to software engineers, technical leads, and engineering managers.
• Mentor teams on software development methodologies, system design, cloud technologies, AI integration, and engineering best practices.
• Conduct design reviews, architecture reviews, code reviews, and technical assessments.
• Assist teams in resolving complex technical challenges, performance bottlenecks, scalability concerns, and production issues.
• Collaborate with Product Management, Architecture, Quality Engineering, Security, Operations, and Business Leadership teams.
• Manage engineering priorities, resource allocation, delivery commitments, and technical dependencies.
• Communicate engineering strategy, progress, risks, and outcomes to executive leadership and key stakeholders

Job description

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Humana is committed to helping people achieve their best health by delivering innovative technology solutions that power exceptional member and provider experiences.

The Director, Software Engineering (Platform & Tool Development) is a senior technology leader responsible for the engineering, architecture, development, delivery, and support of Humana's Enterprise Quality Engineering (EQE) technology ecosystem, including the Enterprise Quality Engineering Platform (EQE+), AI Workspace, AI-powered engineering tools, quality engineering applications, developer enablement solutions, automation platforms, and enterprise shared services.

This leader will oversee multiple engineering teams responsible for designing, developing, modernizing, and operating business-critical platforms and applications that support quality engineering, automation, AI adoption, engineering productivity, and enterprise delivery excellence. The Director will provide both strategic and hands-on technical leadership, ensuring engineering teams deliver highly scalable, secure, cloud-native solutions that meet enterprise reliability, performance, and operational excellence standards.

The role requires deep expertise in modern software engineering, cloud platforms, distributed systems, AI-enabled technologies, platform engineering, and application development. The Director will partner closely with Architecture, Product Management, Quality Engineering, DevOps, Security, Data & Analytics, and business leaders to deliver innovative technology solutions that accelerate Humana's digital transformation and engineering effectiveness initiatives.

Key Responsibilities

Engineering Strategy & Technology Leadership

• Define and execute the technology vision, engineering strategy, and delivery roadmap for EQE+, AI Workspace, AI-powered engineering tools, and shared EQE applications.
• Drive software engineering excellence through modern architecture patterns, coding standards, engineering best practices, and operational discipline.
• Establish scalable technology solutions aligned with Humana's enterprise architecture and business objectives.
• Lead platform modernization initiatives leveraging cloud-native architectures, microservices, APIs, containerization, and event-driven architectures.
• Serve as the senior technical leader responsible for engineering execution, technical direction, and delivery outcomes across the EQE technology portfolio.

Application Development & Platform Engineering

• Oversee end-to-end software development lifecycle activities including design, development, testing, deployment, operations, and continuous improvement.
• Lead engineering teams responsible for the development and maintenance of:Enterprise Quality Engineering Platform (EQE+)AI WorkspaceQuality engineering toolsDeveloper Enablement SolutionsShared engineering services and applicationsEnsure high availability, scalability, performance, security, and maintainability across all platforms and applications.
• Drive adoption of reusable services, components, frameworks, and enterprise development standards.
• Lead engineering initiatives leveraging AWS and Azure cloud platforms.
• Establish cloud-native engineering practices supporting scalability, resiliency, observability, and operational excellence.
• Partner with DevOps and Platform Engineering teams to establish CI/CD pipelines and automated deployment strategies.

AI Engineering & Innovation

• Lead engineering efforts for AI-enabled platforms, tools, and services across the EQE organization.
• Partner with enterprise AI teams to integrate Generative AI, Machine Learning, and intelligent automation capabilities into engineering platforms and workflows.
• Oversee development of AI-powered applications that improve engineering productivity, quality engineering effectiveness, and operational efficiency.
• Evaluate emerging AI technologies and drive adoption of innovative solutions that create measurable business value.
• Guide teams in implementing AI governance, security, compliance, and responsible AI practices.

Technical Leadership & Engineering Excellence

• Provide hands-on technical leadership and architectural guidance to software engineers, technical leads, and engineering managers.
• Mentor teams on software development methodologies, system design, cloud technologies, AI integration, and engineering best practices.
• Conduct design reviews, architecture reviews, code reviews, and technical assessments.
• Assist teams in resolving complex technical challenges, performance bottlenecks, scalability concerns, and production issues.

Stakeholder Partnership & Delivery Management

• Collaborate with Product Management, Architecture, Quality Engineering, Security, Operations, and Business Leadership teams.
• Manage engineering priorities, resource allocation, delivery commitments, and technical dependencies.
• Communicate engineering strategy, progress, risks, and outcomes to executive leadership and key stakehol