Director, Slate CRM Strategy & Systems

California Polytechnic State University; San Luis Obispo (CA); On-site; USD 143,000 - 163,000; Full time

Job summary

California Polytechnic State University seeks a Director of Slate CRM Systems to provide strategic oversight of Slate Connect, Slate Engage, and related integrations. The role drives governance, data integration decisions, and scalable configurations to support business processes and data-informed decisions across the campus.

Reporting to the Associate Vice President, this position leads CRM initiatives, stakeholder engagement, and change management for an enterprise CRM platform and future

Qualifications

• Bachelor's degree in information systems, business administration, data analytics, engineering, science, or a related field.
• Five years of CRM administration, enterprise systems support, business systems analysis, or technology implementation, including at least two years in a lead or supervisory capacity.
• Additional qualifying experience may be substituted for the required education on a year-for-year basis.

Responsibilities

• Provide functional oversight and strategic coordination of Slate CRM tools and integrations.
• Translate functional requirements into scalable Slate configurations and governance standards.
• Lead CRM governance, data integration decisions, and system design collaboration across campus.
• Support data-informed decision-making through governance, dashboards, and reporting practices.
• Provide leadership during enterprise system implementation and user adoption.

Skills

CRM configurations

Governance frameworks

Stakeholder engagement

Data management

Enterprise systems

Education

Bachelor's degree in related field

Tools

Slate CRM

Data integration tools

Job description

California Polytechnic State University seeks a Director of Slate CRM Systems to provide strategic oversight of Slate Connect, Slate Engage, and related integrations. The role drives governance, data integration decisions, and scalable configurations to support business processes and data-informed decisions across the campus.

Reporting to the Associate Vice President, this position leads CRM initiatives, stakeholder engagement, and change management for an enterprise CRM platform and future