Director, Shared Services & Logistics Optimization

Crane Worldwide Logistics LLC; Houston (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Paid Time Off

Excellent Medical, Dental and Vision

Tuition Reimbursement

Employee Recognition and Rewards

Paid Volunteer Time

Employee Discounts

Wellness incentives

Quarterly Profit Sharing

Career development opportunities

Job summary

Crane is seeking a senior logistics leader in Houston to develop and drive standardized shared services across the network. You will monitor performance, lead KPIs, and guide regular business reviews while improving service delivery and adoption of SSC processes.

You will oversee a team, manage costs, and serve as the escalation point between the network and SSC, requiring deep expertise in transportation, logistics, and continuous improvement.

Qualifications

• Bachelor's degree in Industrial Process Engineering, Supply Chain Management, or Logistics and Transportation preferred.
• 12+ years logistics industry experience.
• 5+ years supervisory or managerial experience. Remote team management preferred.
• 3+ years in leading continuous improvement projects with Agile, Lean, or Six Sigma methodologies preferred.

Responsibilities

• Develop and drive a menu of shared services through standardizing, automating, and optimize processes in support of the network strategy.
• Lead service center performance by monitoring performance of the team against defined performance & quality standards, providing KPI reporting, and executing regular business reviews.
• Identify problem areas in service delivery processes and efficiency, troubleshoot issues, and develop solutions.
• Collaborate with the network to maximize adoption and utilization
• Develop and manage SSC resources to have the capability and capacity to execute the services.
• Provide financial stewardship by managing SSC costs and reporting value creation.
• Serve as escalation point of contact for all concerns between the network and the SSC.

Skills

Process development

Performance management

Matrix team leadership

Transportation & logistics

English fluency

Analytical thinking

Communication across functions

Problem solving

Microsoft Office & Power BI

Education

Bachelor's degree in Industrial Process Engineering or related

Tools

Power BI

Microsoft Office

Job description

Crane is seeking a senior logistics leader in Houston to develop and drive standardized shared services across the network. You will monitor performance, lead KPIs, and guide regular business reviews while improving service delivery and adoption of SSC processes.

You will oversee a team, manage costs, and serve as the escalation point between the network and SSC, requiring deep expertise in transportation, logistics, and continuous improvement.