DIRECTOR, SELF DIRECTED COMPLIANCE

People Inc.; Town of Amherst (NY); On-site; USD 62,000 - 64,000; Full time

Job summary

People Inc. is seeking a Director of Self-Directed Compliance in New York to lead quality and regulatory activities.

You will supervise SD team members, coordinate audits, and develop implementation plans to drive service improvements while ensuring compliance with agency policies. The role partners with Corporate Compliance, Quality Improvement, and Finance to monitor performance, prepare reports, and respond to audits.

Qualifications

• Associate’s Degree (Bachelor’s preferred).
• 10 years of experience in related field.

Responsibilities

• Ensure quality and productivity of supervisees.
• Coordinate audits and respond to audits.
• Manage reports including budget utilization and monthly summaries.
• Supervise SD Specialists and Coordinators.
• Oversee compliance with policies and procedures.

Skills

Regulatory compliance

Audits

Data analysis

Leadership / supervision

Education

Associate’s Degree (Bachelor’s preferred)

Tools

eVero

Job description

Salary Pay Range: $62,353.20 to $64,000

The Director of Self-Directed Compliance collaborates with Program Directors, FI Reps, and support departments to ensure quality services are provided. As a member of the management team, the Director of Self-Directed Compliance will ensure that services are of the highest quality and regulations are met. Facilitates, organizes, and coordinates information related to compliance, quality, and electronic service records. The Director of Self-Directed Compliance supports the department with on-going data analyses, documentation review, education, and management of electronic service records systems. The Director of Self-Directed Compliance acts as a liaison to the Corporate Compliance and Quality Improvement Departments and is responsible for responding to audits, noting and addressing trends, distributing system reports for follow-up, and developing implementation plans to improve services. The Director of Self-Directed Compliance supervises the SD Specialist Coordinators and SD Specialists.

Essential Functions/Responsibilities

• Responsible for the quality and productivity of supervisees.
• Acts as a liaison between the Self-Directed Services department and Compliance, Quality Improvement, eVero, and others as requested or needed- responding to audits, noting and addressing trends, distributing system reports for follow-up, and developing implementation plans to improve services.
• Support to various departments to understand Self-Directed Services and its relationship to traditional Direct Provider Purchased services.
• Assists with training and support to SD team members as it relates to Corporate Compliance, Quality Improvement, electronic records systems, and regulations.
• Runs, reviews, and distributes various reports to ensure quality and efficiency, including budget utilization, monthly summaries, LCEDs, SAPs, Safeguards, DDPs.
• Works with Associate Vice President on various projects as needed.
• Provides support with Payroll, Billing, and Monthly Summaries.
• Active participation in agency committees and initiatives as assigned.
• Complies with all agency policies and procedures.
• Monitors and manages various single point of contact emails for the department, including css, utilization, SD Team, and Self Direction inboxes
• Oversees and ensures completion of DSP evals, peer reviews, satisfaction surveys, and monthly expense reports.
• Oversees and ensures uploading of utilization reports, distribution of payroll reports, management of Paid Neighbor Agreements, and responses to person centered reviews/records requests.
• Assisting with process development for housing admin fees, housing renewals, and reimbursement processing
• Complies with all agency policies and procedures
• Other duties as assigned.

Minimum Qualifications

• Associate’s Degree (Bachelor’s preferred)
• 10 years experience

Supervisory Responsibilities

• Provide guidance to a multidisciplinary team in relation to Self-Directed practices, procedures, and regulations.
• Provide direct supervision to SD Specialist Coordinators, who supervise SD Specialists.