DS Director

Northeast Kingdom Human Services (NKHS); St. Johnsbury (VT); On-site; USD 90,000 - 120,000; Full time

Job summary

Northeast Kingdom Human Services (NKHS) is seeking a DS Director to provide operational leadership for Home and Community Based Services, ensuring high-quality, person-centered support for individuals with developmental disabilities.

In this role, you’ll mentor Team Leaders, Service Coordinators, and Direct Support Professionals, oversee service delivery, Medicaid compliance, and drive quality and performance initiatives to advance program goals.

Qualifications

• Provide day-to-day oversight and supervision of program compliance.
• Monitor program budget performance and report variances.
• Ensure Medicaid billing accuracy and documentation.
• Translate data findings into operational improvements.
• Lead staff development and supervisory practices.

Responsibilities

• Mentor Team Leaders, Service Coordinators, and Direct Support Professionals.
• Ensure staff and program compliance with Vermont Designated Agency requirements.
• Provide backup leadership coverage evenings and weekends when needed.
• Oversee data collection, performance measurement, and quality improvement initiatives.

Skills

Leadership

Supervision

Staff development

Data analysis

Medicaid compliance

Budget monitoring

Job description

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1424874

Are you a collaborative leader passionate about making a meaningful impact? As our DS Director, you’ll provide operational leadership for Home and Community Based Services, ensuring high-quality, person-centered support for individuals with developmental disabilities.

In this role, you’ll mentor Team Leaders, Service Coordinators, and Direct Support Professionals, oversee service delivery and Medicaid compliance, drive quality and performance initiatives, and advance program goals.

Supervisory Responsibilities

• Provide direct administrative and support service supervision to assigned Team Leaders, Service Coordinators, DSP staff, and administrative support personnel.
• Ensure staff and program compliance with State of Vermont requirements as a Designated Agency, rostering standards, Developmental Services rules, and quality expectations.
• Model effective leadership practices through daily staff engagement, structured supervision, professional development opportunities, and transparent communication.

Essential Duties And Functions

Program Operations

• Provide day-to-day oversight and supervision of program compliance with state and federal regulations within the assigned program area.
• Implement agency policy and operational procedures across assigned Developmental Services programs.
• Monitor program budget performance within the assigned area and report variances to the Division Director of DS.
• Serve as backup leadership support, responding to emergent needs on evenings and weekends as available.

Data Analysis and Quality Improvement

• Collect and review program and billing data for the assigned program area to evaluate service effectiveness and identify gaps.
• Translate performance and compliance data findings into actionable changes in program operations, staffing, or service delivery.

Medicaid Compliance and Billing Oversight

• Support Medicaid billing processes within the assigned program area, ensuring accuracy of billing relative to authorized services, timely submission, and compliance with the 180-day reimbursement window.
• Ensure all required documentation is maintained in both CRMS (State platform) and the agencys EMR in accordance with state and federal Medicaid requirements.
• Experience using data to drive decisions around staffing, service delivery, and quality improvement initiatives.