Director, Sales, Commercial Residential

Infinityy; United States; Remote; USD 140,000 - 210,000; Full time

Job summary

Infinityy is hiring a senior commercial residential Sales leader who will own a book of strategic accounts and run a player-coach team. You will close high-value deals with regional and national operators, design scalable sales processes, and forecast confidently for the CEO and board.

You will partner with Marketing to hit pipeline targets and ensure smooth handoffs to Customer Success, while building a lasting network across multifamily, senior living or student housing verticals.

Qualifications

• 6+ years of B2B SaaS sales experience.
• 3+ years leading a commercial residential sales team.
• A track record closing multi-property or portfolio deals with long cycles and multiple stakeholders.

Responsibilities

• Build the commercial residential sales plan with the CEO including segments, ICP, territory and quarterly targets.
• Personally close and manage strategic deals with operators, REITs and management companies through multi-property contracts.
• Design end-to-end sales processes with discovery, demos, pilots, proposals and pricing aligned to SaaS tiers.
• Lead and coach the commercial residential sales reps with weekly pipeline reviews and strategy sessions.
• Own student housing sales until expansion is justified by volume; manage the pipeline and forecasts for execs.
• Collaborate with Marketing on pipeline targets, campaigns, events and lead handoff rules.
• Handoff from signed contracts to Customer Success and own net revenue retention with CS team.
• Provide field insights to Product and CTO on objections, competitors and integration requests.

Skills

B2B SaaS sales

Sales leadership

Deal closing

Forecasting

Tools

Salesforce CRM

Sales engagement tools

Job description

You'll own revenue for Infinityy's commercial residential business: senior living, multifamily, and student housing operators. This is a player-coach role. You'll carry your own book of strategic accounts while managing sales and customer success.

What you'll do

• In conjunction with CEO, build the commercial residential sales plan: target segments, ideal customer profile by vertical, territory and account assignments, and quarterly pipeline and bookings targets.
• Personally close and manage strategic deals with regional and national operators, REITs, and management companies, from first meeting through multi-property contracts.
• Design the sales process end to end: qualification criteria, discovery and demo playbooks, pilot-to-portfolio expansion motions, proposal and pricing guidelines aligned to SaaS pricing tiers.
• Manage the commercial residential sales reps; run weekly pipeline reviews, deal strategy sessions, and call coaching.
• Own student housing sales directly until volume justifies a dedicated rep.
• Own commercial residential sales pipeline, using our CRM as the source of truth; produce accurate weekly forecasts and monthly reporting for the CEO and board.
• Partner with the Director of Marketing on pipeline targets, campaign priorities, event strategy, and lead handoff rules.
• Set the handoff from signed contracts to Customer Success, and own net revenue retention alongside the customer success team.
• Feed field insight to Product and the CTO: objections, competitor moves, integration requests (e.g., property management and CRM systems common in each vertical).

What you'll bring

• 6+ years of B2B SaaS sales, including 3+ years selling to multifamily, senior living, or student housing operators.
• 3+ years leading a sales team in the commercial residential space.
• A track record closing multi-property or portfolio-level deals with long cycles and several stakeholders (operations, marketing, sales/leasing, IT, finance).
• An existing network among operators and management companies in at least one of the three commercial residential verticals (multifamily, senior living, student housing).
• Hands-on experience building sales processes and forecasting at an early-stage company, not only running an established one.
• Fluency with a modern CRM (ideally Salesforce) and sales engagement tools.

Nice to have

• Growth engineering or experimentation (A/B tests, feature flags)
• Strong knowledge for commercial residential workflows and operations
• Proptech sales experience

First 90 days

• 30: Build a solid pipeline of qualified opportunities with operators and management companies.
• 60: Establish the commercial residential sales strategy, including target accounts and go-to-market approach for senior living, multifamily, and student housing.
• 90: Close the first deals or pilots that prove the model and set up portfolio expansion.

About Infinityy

Infinityy is the decision-making layer for places and spaces, helping people move from initial interest to a confident decision with the information, context and human connection they need, when they need it. Its AI-powered platform brings collaborative property experiences, real-time answers, neighborhood intelligence and direct access to real estate professionals into one connected experience. The platform translates into 12 languages, while its AI assistant answers questions in more than 70.

An early-stage startup, Infinityy is backed by Second Century Ventures, the strategic investment arm of the National Association of REALTORS®, and was selected for its 2024 REACH Commercial and 2025 REACH Residential programs.

Equal Opportunity Employer

Infinityy is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Infinityy offers a variety of benefits to its employees, with details shared during the interview process.