Director Retail Operations | Asian Art Museum

e-Active B.V.; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

The Asian Art Museum seeks a Director of Retail Operations to lead all aspects of the museum's retail program, including the store and café, and to align merchandising, purchasing, and financial performance with the museum's mission. This role combines strategic leadership with hands-on involvement to create an engaging retail experience that complements exhibitions and elevates visitor engagement.

You will manage day-to-day operations, oversee staff, and partner with museum teams to maximize

Responsibilities

• Lead all aspects of the museum's retail program and oversee the museum store to maximize earned revenue while supporting the museum's mission and brand.
• Merchandising, buying, and financial performance; develop strategies to enhance shopper experience and engagement.
• Provide staff leadership and day-to-day oversight, balancing strategic direction with hands-on involvement.
• Oversee the café operator to support revenue generation and visitor experience, and promote external visibility.

Skills

Staff leadership

Merchandising

Buying

Financial management

Strategic leadership

Job description

Director Retail Operations | Asian Art Museum

The Director of Retail Operations leads all aspects of the museum's retail program, overseeing the museum store to maximize earned revenue while advancing the museum's mission and brand. This role is responsible for merchandising, buying, financial performance, staff leadership, and creating an engaging retail experience that complements exhibitions and enhances visitor engagement. The Director of Retail Operations takes a hands-on, solutions-oriented approach, balancing strategic leadership with active involvement in day-to-day operations. This role also oversees the café operator to support revenue generation, enhance visitor experience, and promote external visibility. Learn more