Head of Museum Retail & E‑commerce—Strategic Growth

National Museum of Wildlife Art; Dallas (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

The Sixth Floor Museum seeks an innovative entrepreneurial Head of Retail & E-commerce to lead the strategic vision, daily operations and continued growth of the Museum Store and online retail program.

Reporting the Chief Experience Officer, this role will transform the Museum’s retail operation into a nationally recognized store that reflects the institution’s quality while generating earned revenue to support the Museum’s mission.

Qualifications

• Bachelor’s degree in business, retail management, museum studies or related field.
• 5+ years progressive retail leadership experience.
• Experience managing purchasing, merchandising, inventory and retail financial performance.
• Experience developing product assortments and driving sales growth.
• Strong understanding of e-commerce operations and digital merchandising.
• Excellent leadership, coaching and team development skills.
• Ability to interpret sales data and make informed business decisions.
• Passion for creating exceptional customer experiences.

Responsibilities

• Develop and execute a comprehensive retail and e-commerce strategy that supports the Museum’s mission and long-term financial goals.
• Lead a high-performing retail team and foster a service-focused culture built on accountability and continuous improvement.
• Curate a distinctive merchandising assortment inspired by the Museum’s collections, exhibitions and mission.
• Oversee Museum Store and e-commerce operations, including inventory management, pricing and fulfillment.

Skills

Retail leadership

E-commerce operations

Merchandising

Vendor relations

Education

Bachelor's degree in business or related field

Tools

POS systems

Retail software

Job description

The Sixth Floor Museum seeks an innovative entrepreneurial Head of Retail & E-commerce to lead the strategic vision, daily operations and continued growth of the Museum Store and online retail program.

Reporting the Chief Experience Officer, this role will transform the Museum’s retail operation into a nationally recognized store that reflects the institution’s quality while generating earned revenue to support the Museum’s mission.