Director of Museum Retail & Café Experience

e-Active B.V.; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

The Asian Art Museum seeks a Director of Retail Operations to lead all aspects of the museum's retail program, including the store and café, and to align merchandising, purchasing, and financial performance with the museum's mission. This role combines strategic leadership with hands-on involvement to create an engaging retail experience that complements exhibitions and elevates visitor engagement.

You will manage day-to-day operations, oversee staff, and partner with museum teams to maximize

Responsibilities

• Lead all aspects of the museum's retail program and oversee the museum store to maximize earned revenue while supporting the museum's mission and brand.
• Merchandising, buying, and financial performance; develop strategies to enhance shopper experience and engagement.
• Provide staff leadership and day-to-day oversight, balancing strategic direction with hands-on involvement.
• Oversee the café operator to support revenue generation and visitor experience, and promote external visibility.

Skills

Staff leadership

Merchandising

Buying

Financial management

Strategic leadership

Job description

The Asian Art Museum seeks a Director of Retail Operations to lead all aspects of the museum's retail program, including the store and café, and to align merchandising, purchasing, and financial performance with the museum's mission. This role combines strategic leadership with hands-on involvement to create an engaging retail experience that complements exhibitions and elevates visitor engagement.

You will manage day-to-day operations, oversee staff, and partner with museum teams to maximize