Director, Residential Services - Luxury Senior Living

Vista Springs Trillium Village Grand Estate; Clarkston (MI); On-site; USD 110,000 - 140,000; Full time

Job summary

Vista Springs Trillium Village Grand Estate in Clarkston, MI is seeking a Director of Residential Services to lead on-site operations for assisted living and memory care. You’ll supervise residential staff, ensure regulatory compliance, coordinate resident services, and partner with wellness, hospitality, and activities teams to deliver a compassionate, resident-centered experience.

You’ll manage schedules, training, budgeting, and reporting to support quality care, family communication, and the

Qualifications

• Background in Human Services, social services, or a related field with a focus on person-centered care in senior living.
• Experience leading multidisciplinary teams, coaching staff, and managing performance in a residential or care setting.
• Coordination of residential services, compliance, and day-to-day operational workflows.
• Ability to develop and align programs with community goals and resident needs.
• Budgeting and resource planning for residential services.
• Strong communication and interpersonal skills for families and team members.
• Knowledge of senior living, assisted living, memory care, and applicable state regulations; leadership in these settings is beneficial.
• Ability to prioritize, solve problems, and make sound decisions in a fast-paced, hospitality-focused environment.
• Proficiency with basic office software and electronic record systems.

Responsibilities

• Supervise daily operations of residential services.
• Coordinate resident services and care plans across departments.
• Monitor occupancy and room readiness.
• Collaborate with wellness, hospitality, and activities teams to ensure a comprehensive experience.
• Manage staff schedules and training; support performance development.
• Maintain documentation and reporting for compliance and continuous improvement.
• Partner with families; respond to concerns and participate in budget planning for residential services.
• Contribute to strategic initiatives to enhance resident satisfaction and engagement.

Skills

Human Services background

Supervisory Skills

Program Management

Program Development

Budgeting

Communication Skills

Senior Living Knowledge

Decision Making

Office Software

Education

Relevant degree or certification

Job description

Vista Springs Trillium Village Grand Estate in Clarkston, MI is seeking a Director of Residential Services to lead on-site operations for assisted living and memory care. You’ll supervise residential staff, ensure regulatory compliance, coordinate resident services, and partner with wellness, hospitality, and activities teams to deliver a compassionate, resident-centered experience.

You’ll manage schedules, training, budgeting, and reporting to support quality care, family communication, and the