Director Reporting & Analytic

Independence Blue Cross, LLC in; Philadelphia (Philadelphia County); On-site; USD 150,000 - 190,000; Full time

Job summary

Independence Blue Cross, LLC is seeking a Director of Reporting & Analytics (Finance) to lead the enterprise analytics function, elevating reporting maturity from reactive to proactive, insight-driven decision support. You will oversee multiple managers, develop dashboards and KPIs, and translate data into business impact for executive stakeholders.

The role requires 12+ years in analytics with 5+ years leading analytics teams, strong Tableau, SQL, and data modeling skills, and exceptional

Qualifications

• Bachelor's degree or higher in a quantitative field.
• 12+ years in analytics, reporting, BI, or performance roles.
• 5+ years leading managers/senior analytics teams.
• Advanced Tableau expertise with strong SQL and data modeling.
• Executive presence to influence senior leaders with clear narratives.
• Ability to translate complex analysis into business value.
• Comfort operating in ambiguity and leading through change in matrixed environments.

Responsibilities

• Establish and own multi-year vision and roadmap for Operations Reporting & Analytics, aligned to priorities.
• Establish standards for reporting quality, analytical rigor, and insight generation.
• Advance from reactive reporting to proactive issue and opportunity analytics.
• Serve as trusted advisor to senior leadership, translating data into business impact.
• Oversee development of dashboards, KPIs across claims, call center, enrollment, provider, and benefit configurations.
• Identify performance risks, root causes, and trends proactively.
• Drive automation and self-service reporting processes.
• Partner with leaders to translate insights into process, system, and policy improvements.
• Lead, mentor, and develop managers and senior contributors.
• Build analytical capability through coaching and training.
• Set expectations for performance, accountability, and outcomes.

Skills

Leadership

Analytics strategy

Executive communication

Data storytelling

Change management

Education

Bachelor's degree (or higher) in Data Analytics / Business / Statistics / Engineering

Tools

Tableau

SQL

Data modeling

Job description

Director Reporting & Analytic (Finance)

The Director of Reporting & Analytics is responsible for leading the operational reporting, analytics, and insight generation. This role is accountable for transforming operational data into executive‑ready insights that drive performance improvement, cost containment, and member experience outcomes. This role manages multiple managers and/or senior leads and is responsible for elevating the organization's analytical maturity from reactive reporting to proactive, insight‑driven decision support. This role reports into Operations business area.

Key Responsibilities

Strategy & Execution

• Establish and own the multi‑year vision and roadmap for Operations Reporting & Analytics, aligned to operational priorities and transformation initiatives
• Establish standards for reporting quality, analytical rigor, and insight generation.
• Advance the organization from reactive reporting to proactive issue and opportunity analytics.
• Serve as a trusted advisor to senior leadership, delivering clear, concise, and compelling narratives that translate data into business impact

Operational Analytics & Performance Enablement

• Oversee development of operational dashboards, KPIs, and analytical products across claims, call center, enrollment, provider, and benefit configuration domains
• Ensure proactive identification of performance risks, root causes, and emerging trends
• Drive automation and simplification of reporting processes, including variance detection and self‑service capabilities
• Partner with business leaders to translate insights into process, system, and policy improvements

People Leadership & Development

• Lead, mentor, and develop managers and senior individual contributors.
• Build analytical capability through coaching, structured training, and skill development.
• Set clear expectations for performance, accountability, and outcomes.

• Bachelor's degree in Data Analytics, Business, Statistics, Engineering, or related field; Master's degree preferred
• 12+ years of progressive experience in analytics, reporting, business intelligence, or operational performance roles
• 5+ years of experience leading managers and/or senior analytical teams
• Advanced expertise in Tableau, with strong SQL and data modeling capabilities
• Proven executive presence with the ability to influence senior leaders through clear, confident communication
• Demonstrated strength in translating complex analysis into compelling business narratives and value cases
• High comfort operating in ambiguity and leading through change in complex, matrixed environments

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.