Director, Quote-to-Cash & Enterprise Systems

Epicor Software Corporation

Dublin (CA)

Hybrid

USD 163,000 - 277,000

Full time

14 days+

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Job summary

Epicor Software Corporation seeks a strategic Director of Business Systems to own Quote-to-Cash across Salesforce, CPQ, ERP, and billing. You will lead architecture, roadmaps, and cross‑functional improvements to accelerate growth and improve accuracy.

You will work with Sales, Finance, Operations, and Accounting to streamline processes, reduce cycle times, and automate ASC 606 recognition while expanding integrations and data governance. A hands‑on, executive‑level leader is required.

Qualifications

12+ years’ experience in Business Systems, Enterprise Applications, Revenue Operations Technology, Finance Systems, or related disciplines.
Deep experience with Salesforce and CPQ, along with strong knowledge of ERP, billing, order management, revenue recognition, financial systems, master data, data governance, controls, reporting, and enterprise system architecture.
Strong understanding of ASC 606 and its technology implications, with experience integrating CRM, CPQ, ERP, billing, and revenue recognition platforms to support complex commercial and revenue events.
Proven experience leading large-scale systems implementations, business transformations, process redesign initiatives, and complex integrations while scaling systems through rapid organizational growth.
Strong executive communication and stakeholder management skills, with the ability to partner effectively across Sales, Finance, Operations, Accounting, and executive leadership.
Demonstrated ability to operate at both strategic and tactical levels, combining business acumen, analytical thinking, technical depth, urgency, accountability, and a focus on measurable outcomes.

Responsibilities

Own the end-to-end Quote-to-Cash systems strategy, architecture, roadmap, and operating model across opportunity management, CPQ, pricing, approvals, contracting, order management, billing, revenue recognition, collections, renewals, reporting, and analytics.
Lead the strategic direction and continuous improvement of Salesforce and CPQ, including product catalogs, bundles, pricing rules, discounting, approvals, amendments, renewals, contract terms, data governance, integrations, releases, and technical debt.
Partner with Sales, Revenue Operations, Finance, and Accounting to streamline commercial and financial processes, reduce quote-to-order cycle time, automate ASC 606 revenue recognition, improve billing accuracy, and minimize manual intervention.
Design and govern scalable integrations across Salesforce, CPQ, RightRev, ERP, billing, payments, and other critical platforms, establishing reliable monitoring, error handling, reconciliation, security, controls, and data lineage.
Lead cross-functional business transformation by identifying process bottlenecks, eliminating unnecessary manual work and duplicate systems, applying workflow automation and AI, and establishing KPIs such as quote velocity, order-processing efficiency, billing accuracy, manual touchpoints, and data quality.
Develop a multi-year Business Systems roadmap aligned with corporate growth and value‑creation priorities, including repeatable technology integration playbooks for acquired companies, products, customers, and systems.
Build and lead a high-performing Business Systems organization while managing strategic implementation partners, vendors, budgets, governance, prioritization, release management, and executive stakeholder communication.