Director, Quality Engineering & AI-Driven Automation

Humana; New York (NY); Remote; USD 142,000 - 196,000; Full time

Benefits offered by this job

Bonus incentive plan

Job summary

Humana seeks an Associate Director of Quality Engineering to advance testing, automation, and release readiness across a defined portfolio. You will lead QE managers, engineers, and SDETs, embedding quality across planning and delivery while driving AI-enabled capabilities.

You will partner with Product, Engineering, Architecture, and DevOps to improve speed, coverage, and production stability, aligning with enterprise standards and governance. Travel may be required for training and meetings.

Qualifications

• Bachelor's degree or equivalent experience.
• 10+ years of experience in software engineering, quality engineering, testing, or related technical disciplines.
• 5+ years of leadership experience managing quality engineering, test automation, or software delivery teams in large enterprise environments.
• Experience leading quality engineering execution across multiple agile teams or a complex application/product portfolio.
• Demonstrated success driving quality engineering modernization, including automation, tooling, process improvement, and metrics‑driven execution.
• Strong understanding of Agile, DevOps, and CI/CD practices.
• Experience with API, UI, integration, regression, and end‑to‑end testing approaches.
• Familiarity with distributed systems and modern application architectures.
• Strong communication and stakeholder management skills, with the ability to influence cross‑functional leaders.
• Experience working in matrixed organizations and leading geographically distributed teams.
• Proven experience leading adoption of AI capabilities within Quality Engineering processes.
• Demonstrated success leveraging AI to improve test planning, test design, test automation, and QE effectiveness.
• Experience utilizing AI‑enabled solutions for: Test case generation and optimizationTest automation acceleration and maintenanceChange impact assessment and risk analysisRequirements traceability and coverage verificationRelease readiness and quality risk assessment
• Experience establishing governance, metrics, and best practices for responsible and effective adoption of AI within Quality Engineering organizations.

Responsibilities

• Lead quality engineering strategy and execution across a defined portfolio, domain, or segment.
• Lead and develop quality engineering managers, leads, engineers, and SDETs; drive organization design, talent growth, and team performance.
• Establish portfolio quality goals, KPIs, and governance to improve delivery quality, release readiness, and production stability.
• Embed built-in quality across planning, design, development, testing, and deployment.
• Oversee test strategy and execution across functional, integration, end-to‑end, regression, and release validation.
• Own portfolio‑level quality risk management, including defect trends, release concerns, environment issues, and cross‑team dependencies.
• Drive automation‑first practices and integrate quality signals, validation, and gates into CI/CD pipelines.
• Lead adoption of AI‑enabled quality engineering capabilities and promote innovative practices that improve speed, coverage, and reliability.
• Sponsor modernization of quality frameworks, tooling, and test approaches for APIs, distributed systems, and cloud‑native platforms.
• Oversee non‑functional quality practices, including performance, resiliency, operational readiness, and security validation.
• Use metrics and production insights to drive continuous improvement, maturity, and investment priorities.
• Partner with segment and enterprise stakeholders to align execution with broader quality engineering strategy, standards, and reference architecture direction.
• Ensure responsible adoption of AI and compliance with applicable security, privacy, regulatory, and operational standards.

Skills

Quality leadership

QA strategy

Test automation

CI/CD

AI in QE

Stakeholder management

Distributed systems

Agile/DevOps

Performance testing

Security validation

Education

Bachelor's degree or equivalent experience

Job description

Humana seeks an Associate Director of Quality Engineering to advance testing, automation, and release readiness across a defined portfolio. You will lead QE managers, engineers, and SDETs, embedding quality across planning and delivery while driving AI-enabled capabilities.

You will partner with Product, Engineering, Architecture, and DevOps to improve speed, coverage, and production stability, aligning with enterprise standards and governance. Travel may be required for training and meetings.