Associate Director, Quality Engineering — AI-Driven Leader

Humana, Inc.; Kentucky; Hybrid; USD 142,000 - 196,000; Full time

Job summary

Humana, Inc. seeks an Associate Director, Quality Engineering to lead quality practices across a defined portfolio, guiding teams delivering software quality, automation, and release readiness in a large enterprise.

You will collaborate with Product, Engineering, Architecture, Platform, and DevOps partners to embed quality across the SDLC and advance automation to improve production stability and delivery speed.

Qualifications

• Bachelor's degree or equivalent experience
• 10+ years of experience in software engineering, quality engineering, testing, or related technical disciplines
• 5+ years of leadership experience managing quality engineering, test automation, or software delivery teams in large enterprise environments
• Experience leading quality engineering execution across multiple agile teams or a complex application/product portfolio
• Demonstrated success driving quality engineering modernization, including automation, tooling, process improvement, and metrics-driven execution
• Strong understanding of Agile, DevOps, and CI/CD practices
• Experience with API, UI, integration, regression, and end-to-end testing approaches
• Familiarity with distributed systems and modern application architectures
• Strong communication and stakeholder management skills, with the ability to influence cross-functional leaders
• Experience working in matrixed organizations and leading geographically distributed teams
• Proven experience leading adoption of AI capabilities within Quality Engineering processes
• Demonstrated success leveraging AI to improve test planning, test design, test automation, and QE effectiveness
• Experience utilizing AI-enabled solutions for: Test case generation and optimizationTest automation acceleration and maintenanceChange impact assessment and risk analysisRequirements traceability and coverage verificationRelease readiness and quality risk assessment
• Experience establishing governance, metrics, and best practices for responsible and effective adoption of AI within Quality Engineering organizations

Responsibilities

• Lead quality engineering strategy and execution across a defined portfolio, domain, or segment.
• Lead and develop quality engineering managers, leads, engineers, and SDETs; drive organization design, talent growth, and team performance.
• Establish portfolio quality goals, KPIs, and governance to improve delivery quality, release readiness, and production stability.
• Embed built-in quality across planning, design, development, testing, and deployment.
• Oversee test strategy and execution across functional, integration, end-to-end, regression, and release validation.
• Own portfolio-level quality risk management, including defect trends, release concerns, environment issues, and cross-team dependencies.
• Drive automation-first practices and integrate quality signals, validation, and gates into CI/CD pipelines.
• Lead adoption of AI-enabled quality engineering capabilities and promote innovative practices that improve speed, coverage, and reliability.
• Sponsor modernization of quality frameworks, tooling, and test approaches for APIs, distributed systems, and cloud-native platforms.
• Oversee non-functional quality practices, including performance, resiliency, operational readiness, and security validation.
• Use metrics and production insights to drive continuous improvement, maturity, and investment priorities.
• Partner with segment and enterprise stakeholders to align execution with broader quality engineering strategy, standards, and reference architecture direction.
• Ensure responsible adoption of AI and compliance with applicable security, privacy, regulatory, and operational standards.
• Use your skills to make an impact.

Skills

Quality engineering

Test automation

CI/CD

Leadership

Agile

AI capabilities

Education

Bachelor's degree

Tools

Quality tools

Job description

Humana, Inc. seeks an Associate Director, Quality Engineering to lead quality practices across a defined portfolio, guiding teams delivering software quality, automation, and release readiness in a large enterprise.

You will collaborate with Product, Engineering, Architecture, Platform, and DevOps partners to embed quality across the SDLC and advance automation to improve production stability and delivery speed.