Director, Quality Engineering — AI-Driven Automation (Remote)

Humana; New York (NY); Remote; USD 157,000 - 215,000; Full time

Job summary

Humana seeks a Director, Segment Quality Engineering to advance quality practices across a defined portfolio. You will lead teams, partner with Product, Engineering, Architecture, and DevOps to embed quality in the SDLC and enhance release confidence.

Responsibilities include defining portfolio quality goals, building automation-first plans, and driving AI-enabled quality capabilities across APIs, microservices, and cloud-native platforms. This remote role may require travel; 40 hours weekly.

Qualifications

• Bachelor's degree or equivalent experience.
• 10+ years in software engineering, quality engineering, testing, or related technical disciplines.
• 5+ years of leadership experience managing quality engineering, test automation, or software delivery teams in large enterprise environments.
• Experience leading quality engineering execution across multiple agile teams or a complex application/product portfolio.
• Demonstrated success driving quality engineering modernization, including automation, tooling, process improvement, and metrics-driven execution.

Responsibilities

• Lead quality engineering strategy and execution across a defined portfolio, domain, or segment.
• Lead and develop quality engineering managers, leads, engineers, and SDETs; drive organization design, talent growth, and team performance.
• Establish portfolio quality goals, KPIs, and governance to improve delivery quality, release readiness, and production stability.
• Embed built-in quality across planning, design, development, testing, and deployment.
• Oversee test strategy and execution across functional, integration, end-to-end, regression, and release validation.
• Own portfolio-level quality risk management, including defect trends, release concerns, environment issues, and cross-team dependencies.
• Drive automation-first practices and integrate quality signals, validation, and gates into CI/CD pipelines.
• Lead adoption of AI-enabled quality engineering capabilities and promote innovative practices that improve speed, coverage, and reliability.
• Sponsor modernization of quality frameworks, tooling, and test approaches for APIs, distributed systems, and cloud-native platforms.
• Oversee non-functional quality practices, including performance, resiliency, operational readiness, and security validation.
• Use metrics and production insights to drive continuous improvement, maturity, and investment priorities.
• Partner with segment and enterprise stakeholders to align execution with broader quality engineering strategy, standards, and reference architecture direction.

Skills

Leadership

Quality engineering

Automation

CI/CD

AI capabilities

Communication

Stakeholder management

Education

Bachelor’s degree or equivalent experience

Tools

Test management tools

CI/CD tooling

Quality tooling

Job description

Humana seeks a Director, Segment Quality Engineering to advance quality practices across a defined portfolio. You will lead teams, partner with Product, Engineering, Architecture, and DevOps to embed quality in the SDLC and enhance release confidence.

Responsibilities include defining portfolio quality goals, building automation-first plans, and driving AI-enabled quality capabilities across APIs, microservices, and cloud-native platforms. This remote role may require travel; 40 hours weekly.