Associate Director, Quality Engineering - AI-Driven, Remote

Humana; Louisville (KY); Remote; USD 142,000 - 196,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement savings plan

Paid time off

Disability insurance

Life insurance

Job summary

Humana seeks an Associate Director, Quality Engineering to lead QA strategy across a defined portfolio, guiding managers, engineers, and SDETs to elevate testing, automation and release readiness.

The role partners with Product, Engineering, Architecture, Platform and DevOps to embed quality into the software lifecycle, drive metrics, and advance AI-enabled quality practices across distributed teams, with a remote work option.

Qualifications

• Bachelor's degree or equivalent experience.
• 10+ years of experience in software engineering, quality engineering, testing, or related technical disciplines.
• 5+ years of leadership experience managing quality engineering, test automation, or software delivery teams in large enterprise environments.
• Experience leading quality engineering execution across multiple agile teams or a complex application/product portfolio.
• Demonstrated success driving quality engineering modernization, including automation, tooling, process improvement, and metrics-driven execution.
• Strong understanding of Agile, DevOps, and CI/CD practices.
• Experience with API, UI, integration, regression, and end-to-end testing.
• Familiarity with distributed systems and modern application architectures.
• Strong communication and stakeholder management skills.
• Experience working in matrixed organizations and leading geographically distributed teams.
• Proven experience leading adoption of AI capabilities within Quality Engineering processes.
• Demonstrated success leveraging AI to improve test planning, test design, test automation, and QE effectiveness.
• Experience utilizing AI-enabled solutions for: Test case generation and optimizationTest automation acceleration and maintenanceChange impact assessment and risk analysisRequirements traceability and coverage verificationRelease readiness and quality risk assessment
• Experience establishing governance, metrics, and best practices for responsible and effective adoption of AI within Quality Engineering organizations.

Responsibilities

• Lead quality engineering strategy and execution across a defined portfolio, domain, or segment.
• Lead and develop quality engineering managers, leads, engineers, and SDETs; drive organization design, talent growth, and team performance.
• Establish portfolio quality goals, KPIs, and governance to improve delivery quality, release readiness, and production stability.
• Embed built-in quality across planning, design, development, testing, and deployment.
• Oversee test strategy and execution across functional, integration, end-to-end, regression, and release validation.
• Own portfolio-level quality risk management, including defect trends, release concerns, environment issues, and cross-team dependencies.
• Drive automation-first practices and integrate quality signals, validation, and gates into CI/CD pipelines.
• Lead adoption of AI-enabled quality engineering capabilities and promote innovative practices that improve speed, coverage, and reliability.
• Sponsor modernization of quality frameworks, tooling, and test approaches for APIs, distributed systems, and cloud-native platforms.
• Oversee non-functional quality practices, including performance, resiliency, operational readiness, and security validation.
• Use metrics and production insights to drive continuous improvement, maturity, and investment priorities.
• Partner with segment and enterprise stakeholders to align execution with broader quality engineering strategy, standards, and reference architecture direction.
• Ensure responsible adoption of AI and compliance with applicable security, privacy, regulatory, and operational standards.

Skills

Quality engineering leadership

Test automation

CI/CD

AI in QE

Agile & DevOps

API/UI/integration testing

Distributed systems

Stakeholder management

Cross-functional leadership

SDET mentoring

Education

Bachelor's degree or equivalent

Tools

Test management tools

CI/CD tooling

AI tooling

Job description

Humana seeks an Associate Director, Quality Engineering to lead QA strategy across a defined portfolio, guiding managers, engineers, and SDETs to elevate testing, automation and release readiness.

The role partners with Product, Engineering, Architecture, Platform and DevOps to embed quality into the software lifecycle, drive metrics, and advance AI-enabled quality practices across distributed teams, with a remote work option.