Director, Property Management

Brighton Marine; Boston (MA); On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Director of Property Management to oversee the strategic and operational management of a significant mixed-use space. This leadership role involves ensuring regulatory compliance, enhancing tenant relationships, and driving financial performance. The ideal candidate will have extensive experience in property management, with a strong focus on strategic planning and community engagement. Join a mission-driven organization dedicated to serving veterans and their families, where your leadership will have a profound impact on the community and the operational success of the facilities.

Qualifications

• 10+ years of experience in property management or facilities operations required.
• Strong financial management skills and knowledge of regulatory compliance.

Responsibilities

• Lead day-to-day property operations and ensure tenant satisfaction.
• Oversee lease negotiations and manage vendor contracts effectively.

Skills

Property Management

Lease Negotiation

Financial Management

Regulatory Compliance

Team Leadership

Communication Skills

Risk Management

Strategic Planning

Education

Bachelor’s degree in Property Management

Bachelor’s degree in Real Estate

Bachelor’s degree in Business Administration

Tools

Yardi

Job description

The Director, Property Management reports to the Chief Financial Officer (CFO) and leads the strategic, operational, and financial management of 215,000 square feet of mixed-use space across seven buildings on Brighton Marine’s nine-acre campus. This leadership role is responsible for maintaining high-performing facilities, ensuring regulatory compliance, cultivating strong tenant relationships, and driving operational and financial performance. The Director plays a critical role in strategic planning, capital improvements, and cross-functional collaboration to further the organization’s mission of serving veterans and their families.

Key Responsibilities

Strategic Operations Oversight

• Lead and manage day-to-day property operations, working closely with maintenance, facilities, and administrative staff.
• Conduct regular building inspections and ensure long-term infrastructure planning and improvements.
• Implement scalable work order systems, digital tools, security protocols, and scheduling processes.
• Develop and execute capital improvement plans and infrastructure upgrades aligned with strategic priorities.

Tenant & Community Engagement

• Serve as the senior liaison to commercial and residential tenants, resolving escalated concerns and ensuring satisfaction.
• Oversee all lease negotiations, renewals, and rent adjustments, ensuring consistent compliance and financial viability.
• Represent the organization in community meetings and strategic partnerships with government and veteran-serving organizations.
• Collaborate with the Director of Programs and Services to integrate tenant and veteran services.
• Partner with the CFO to develop and manage annual property budgets, forecasts, and expense monitoring.
• Negotiate and manage vendor contracts, ensuring quality, efficiency, and fiscal responsibility.
• Approve operations-related invoices and oversee accurate tracking of financial transactions within Yardi.
• Monitor collections, subsidies, and capital expenditures.

Regulatory Compliance & Risk Management

• Ensure full compliance with local, state, and federal regulations (including HUD, safety, elevator, and facility certifications).
• Oversee emergency preparedness planning and risk mitigation strategies across the campus.
• Maintain up-to-date building certifications, regulatory tracking, and lease documentation.

Technology & Process Improvement

• Lead the optimization of the Yardi system for accurate lease, maintenance, and financial management.
• Identify and implement process improvements to reduce costs and improve service delivery.
• Oversee parking space allocation, campus amenity operations, and tenant-facing systems.

Qualifications

Education & Experience

• Bachelor’s degree in Property Management, Real Estate, Business Administration, or a related field required.
• Minimum 10 years of experience in property management, real estate, or facilities operations, preferably in a nonprofit or mission-driven setting.
• Demonstrated experience in lease negotiation, team leadership, and capital project management.
• Advanced knowledge of property management practices, tenant relations, and leasing procedures.
• Strong financial management skills, including budget development, rent collection, and cost oversight.
• Thorough understanding of regulatory compliance including HUD, OSHA, and building safety standards.
• Proven leadership and supervisory skills to manage cross-functional teams and large-scale operations.
• Strategic mindset with excellent communication, negotiation, and relationship-building capabilities.

Equal Opportunity Employer Statement

Brighton Marine is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law. We strongly encourage applications from veterans and individuals with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Work Authorization

Candidates must be authorized to work in the United States without sponsorship now or in the future.

Seniority level

• Director

Employment type

• Full-time

Job function

• Other
• Industries
• Non-profit Organizations