Director, Precision Engagement & Orchestration

Sanofi

Morristown (NJ)

On-site

USD 180,000 - 260,000

Full time

3 days ago
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Job summary

Sanofi US Services in Cambridge, MA, seeks a Director for Precision Engagement and Orchestration to lead end-to-end omnichannel initiatives across brands and channels. You will translate customer insight into scalable engagement capabilities, define reusable frameworks, and drive agile delivery with cross-functional teams in Digital, Analytics, Field, Medical Affairs, and more.

The role requires 8+ years in commercial, omnichannel or analytics functions, deep MarTech expertise, and a proven

Qualifications

  • Bachelor's degree in business, marketing, technology, analytics, or equivalent experience.
  • 8+ years in commercial, omnichannel, digital, analytics, or related functions.
  • Proven hands-on experience shaping journey-informed omnichannel use cases and roadmaps.
  • Deep MarTech expertise across data, CRM, CDP, and marketing automation.

Responsibilities

  • Lead Precision Engagement use cases from requirements through agile development, activation, and measurement.
  • Translate customer journeys into scalable engagement capabilities across personal and non-personal channels.
  • Define data, technology, content, and governance needs to enable priority use cases.
  • Collaborate with Digital, Analytics, Field, Medical Affairs, and Market Access teams to drive end-to-end delivery.
  • Develop reusable frameworks and standards for cross-brand orchestration and implementation.

Skills

Omnichannel strategy
AI in marketing
Agile product development
Data-driven decisioning

Education

Bachelor's degree in business, marketing, technology, analytics, or equivalent

Tools

CRM software
CDP
Marketing automation

Job description

Sanofi US Services in Cambridge, MA, seeks a Director for Precision Engagement and Orchestration to lead end-to-end omnichannel initiatives across brands and channels. You will translate customer insight into scalable engagement capabilities, define reusable frameworks, and drive agile delivery with cross-functional teams in Digital, Analytics, Field, Medical Affairs, and more.

The role requires 8+ years in commercial, omnichannel or analytics functions, deep MarTech expertise, and a proven

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