Director, Physician Services

Wilson Medical Center; Wilson (NC); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Comprehensive Benefits

PTO & Disability

Tuition assistance

Wellness programs

Career development

Job summary

Wilson Medical Center is seeking a Director of Physician Services to provide strategic and operational leadership for physician services across the hospital system. You will align provider practices with goals, quality standards, and regulatory requirements, while driving performance improvement and physician engagement.

Join a mission-driven team dedicated to high-quality, patient-centered care across the continuum and to supporting communities we serve with strong clinical leadership and

Qualifications

• Bachelor's degree required or equivalent experience in healthcare administration, business, nursing or related field.
• Progressive leadership experience in physician services, medical group administration, or hospital-based physician operations.
• Strong understanding of hospital and ambulatory operations, continuum of care, and physician alignment strategies within an integrated delivery system.
• Demonstrated financial acumen with budgeting, forecasting, and managing operational resources in a healthcare system.
• Experience with regulatory compliance, accreditation standards (including Joint Commission), and quality improvement initiatives.
• Strong analytical, communication, and relationship management skills with physicians, executive leadership, and cross-functional teams.

Responsibilities

• Lead the Physician Services department by aligning people, processes, and resources with organizational goals and strategic priorities.
• Develop and execute departmental plans, policies, and performance standards that support clinical excellence and regulatory compliance.
• Oversee physician practice operations ensuring high-quality patient care, efficient workflows and issue resolution.
• Manage and develop a high-performing team with hiring, onboarding, performance management and development.
• Drive workforce excellence through coaching, mentoring, succession planning, and continuing education.
• Manage departmental financial performance by budgeting, monitoring expenditures, and ensuring stewardship of resources.
• Direct and support internal and external audit activities ensuring regulatory and organizational compliance.
• Collaborate with physicians, leadership, and cross-functional teams to drive growth and provider engagement.
• Leverage data and performance metrics to identify improvements and enhance patient/provider experience.
• Foster a culture of accountability, collaboration and continuous improvement in coordinated patient-centered care.

Skills

Leadership

Physician services

Healthcare operations

Financial acumen

Regulatory compliance

Analytical skills

Communication

Relationship management

Education

Bachelor's Degree in Healthcare Administration, Business, Nursing, or related field

Job description

Your Experience Matters

Wilson Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As the Director of Physician Services, you will provide strategic and operational leadership for physician services across the hospital system, ensuring alignment of provider practices with organizational goals, quality standards, and regulatory requirements. This role is also responsible for driving performance improvement, financial stewardship, and physician engagement to support high-quality, patient-centered care across the continuum. As the Director of Physician Services joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More About Our Team

At Wilson Medical Center, people are at the heart of everything we do. We are committed to providing excellent, compassionate, high-quality care to our community while fostering an environment where our team members are valued for their skills, dedication, and the unique contributions they bring to healthcare. For more than 55 years, our 294-bed facility has proudly served the residents of Wilson County and surrounding communities, offering a comprehensive range of services, including orthopedics, cardiology, general surgery, women's care, emergency medicine, imaging, and much more. Our commitment to meeting the diverse needs of our community extends beyond the hospital through our nine multispecialty physician clinics, wound center, radiation oncology center, outpatient imaging center, rehabilitation and nursing care center, and five-star day care. At Wilson Medical Center, we take pride in working together to make a meaningful difference in the lives of those we serve, continually striving to deliver exceptional care and support the health and well-being of our community.

How You'll Contribute

As the Director of Physician Services, you will excel in this role by:

• Lead the Physician Services department by aligning people, processes, and resources with organizational goals and strategic priorities.
• Develop and execute departmental plans, policies, and performance standards that support clinical excellence, regulatory compliance, and operational effectiveness.
• Oversee physician practice operations, ensuring high-quality patient care, exceptional service delivery, efficient workflows, and effective resolution of patient and provider concerns.
• Manage and develop a high-performing team by planning, assigning, scheduling, and reviewing work; establishing quality standards; and overseeing hiring, onboarding, performance management, corrective action, and employee development.
• Drive workforce excellence through coaching, mentoring, succession planning, and continuing education initiatives that promote professional growth and engagement.
• Manage departmental financial performance by developing budgets, monitoring expenditures, and ensuring responsible stewardship of resources.
• Direct and support internal and external audit activities, maintaining compliance with regulatory, legal, accreditation, and organizational requirements.
• Collaborate with physicians, executive leadership, and cross-functional teams to drive operational excellence, provider engagement, regulatory compliance, and strategic growth initiatives across physician practices.
• Leverage data and performance metrics to identify improvement opportunities, optimize practice operations, enhance patient and provider experience, and achieve organizational goals.
• Foster a culture of accountability, collaboration, and continuous improvement while ensuring the department remains focused on its critical role in delivering coordinated, patient-centered care across the continuum.

Schedule

Full-Time, Days

Why join us

We Believe That Investing In Our Employees Is The First Step To Providing Excellent Patient Care. In Addition To Your Base Compensation, This Position Also Offers

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What We're Looking For

• Bachelor's Degree in Healthcare Administration, Business, Nursing, or related field preferred; applicable work experience may be considered in lieu of education.
• Progressive leadership experience in physician services, medical group administration, or hospital-based physician operations within a complex healthcare system.
• Proven ability to lead and develop multidisciplinary teams and manage physician practices or integrated clinical operations in a hospital environment.
• Strong understanding of hospital and ambulatory operations, continuum of care, and physician alignment strategies within an integrated delivery system.
• Demonstrated financial acumen with experience in budgeting, forecasting, and managing operational resources in a healthcare system setting.
• Experience with regulatory compliance, accreditation standards (including Joint Commission), and healthcare quality, safety, and performance improvement initiatives.
• Strong analytical, communication, and relationship management skills with the ability to effectively partner with physicians, executive leadership, and cross-functional hospital departments to drive organizational goals.

More About Wilson Medical Center

Wilson Medical Center is committed to always providing excellent care to our community. Our 294-bed facility provides services to residents of Wilson County and surrounding communities. Our commitment to high-quality healthcare is strong. We bring new and innovative programs to those who matter the most - our community. Accredited by The Joint Commission, we offer services including cancer care, cardiac care, orthopedics, imaging, surgical services and many more.

EEOC Statement

"Wilson Medical Center is an Equal Opportunity Employer. Wilson Regional Medical is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.