Director, Physician Practice Operations

Children's Healthcare of Atlanta Inc.; Atlanta (GA); Presencial; USD 100.000 - 150.000; Jornada completa

Descripción de la vacante

Children’s Healthcare of Atlanta is seeking an experienced operations leader to oversee day-to-day practice operations, staffing, and patient throughput across multiple locations. You will drive revenue opportunities, budgeting, and process improvements while ensuring high-quality patient and family experiences.

The role requires strong strategic thinking, financial acumen, and a collaborative leadership style to partner with clinical operations and other stakeholders.

Formación

• 5 years of experience in operations with strong financial, human resources, and systems background.
• Experience in a physician practice setting
• Demonstrated experience in various systems/software/technology components, e.g., Microsoft, Epic.

Responsabilidades

• Partners with clinical operations leaders to direct day-to-day practice operations, including staffing, resources, access, patient throughput, reporting, and operational issues.
• Assesses, identifies, and implements opportunities for additional gains in access, quality, revenue, and expense control.
• Provides onboarding and continued support to providers, e.g., schedules, expense reimbursement, clinic initiatives, and staff concerns.
• Forecasts and develops operational and capital budgets, providing monthly and ad hoc statistical data interpretation and variance reporting with timely immediate corrective action plans.
• Manages practice-based revenue cycle charge capture and reconciliation, collections, internal controls, coding, and denial monitoring.
• Ensures back end processes and/or supports seamless transactions and processes that impact patient throughput and financial viability in a practice.
• Ensures structure addresses changes in technology, operational processes, and practice needs.
• Builds relationships with key stakeholders, communicating progress towards key performance indicators.
• Partners with the corresponding entity for non-employed leased physicians and clinical staff needs and manages invoices and timely reimbursement.
• Identifies and resolves important ethical, strategic, and operating problems that require innovative solutions based on extensive knowledge of the healthcare industry.
• Oversees and directs administrative activities, including current operational policies and procedures and internal/external reports and correspondence.
• Maintains open lines of communication and positive working relationships with staff, physicians, and key system partners.
• Evaluates and makes recommendations for business development and expansion opportunities.
• Oversees implementation of all expansion projects.
• Maintains professional affiliations and enhances professional growth and development to remain current in changing healthcare trends as relates to management of clinic operations.
• Understands and applies management information, concepts, and principles to practice operations, including risk management, compliance, information management, planning, marketing, governance, organizational dynamics, human resources, and financial management.
• Responsible for all aspects of managing and leading a team including: interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.
• Mentor team members to encourage personal and professional growth.
• Encourage ongoing skill development by providing opportunities for continued education.

Conocimientos

Strategic thinking

Communication skills

Project management

Team leadership

Time management

Financial acumen

Educación

Bachelor's in Business Administration, Health Administration, or related field

Master's in Business Administration, Health Administration, or related field

Herramientas

Microsoft

Epic

Descripción del empleo

Children’s Healthcare of Atlanta is seeking an experienced operations leader to oversee day-to-day practice operations, staffing, and patient throughput across multiple locations. You will drive revenue opportunities, budgeting, and process improvements while ensuring high-quality patient and family experiences.

The role requires strong strategic thinking, financial acumen, and a collaborative leadership style to partner with clinical operations and other stakeholders.