Director, Patient Access & Reimbursement Strategy

Lobby Co; Aliso Viejo (CA); Presencial; USD 173.000 - 217.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

RSUs

Bonus

Descripción de la vacante

Lobby Co is seeking a Director of Patient Access Liaison to lead a national PAL team and optimize patient access to therapies. You will shape program strategy, ensure high-quality patient support, and navigate insurance, logistics, and financial assistance with a focus on regulatory compliance.

Ideal candidates bring 10+ years in patient access, 5+ years of field leadership, and deep payer knowledge, plus CRM expertise (Salesforce/PowerBI).

Formación

• 10+ years in patient access, reimbursement, or case management; 5+ years leading field teams.
• Therapeutic expertise in pharma/biotech/specialty pharmacy; rare disease or ophthalmology preferred.
• Advanced knowledge of benefit verification, prior authorizations, appeals, payer policies, and coding.
• CRM tools experience (Salesforce, PowerBI) and ability to scale patient support programs.

Responsabilidades

• Leads and develops a team of Patient Access Liaisons (PALs), driving performance, accountability, and high-quality patient support.
• Sets the strategic direction for the PAL program, aligning patient access initiatives with corporate, brand, and business objectives.
• Oversees nationwide patient engagement efforts, helping patients navigate insurance, treatment access, and financial assistance resources.
• Provides expertise and oversight for reimbursement processes, including benefit verification, prior authorizations, appeals, payer policies, and complex access challenges.
• Manages HUB and specialty pharmacy partnerships to ensure seamless patient support and operational effectiveness.
• Collaborates cross-functionally with Market Access, Medical Affairs, Compliance, Marketing, providers, pharmacies, and vendors to enhance patient access strategies.
• Ensures compliance with HIPAA, FDA, OIG, and other regulatory requirements with accurate documentation and SOP adherence.

Conocimientos

Leadership

Strategic planning

Healthcare payer knowledge

Salesforce

PowerBI

Communication

Bilingual

Educación

Bachelor's degree

Advanced degree or PACS certification preferred

Herramientas

Salesforce

PowerBI

Descripción del empleo

Lobby Co is seeking a Director of Patient Access Liaison to lead a national PAL team and optimize patient access to therapies. You will shape program strategy, ensure high-quality patient support, and navigate insurance, logistics, and financial assistance with a focus on regulatory compliance.

Ideal candidates bring 10+ years in patient access, 5+ years of field leadership, and deep payer knowledge, plus CRM expertise (Salesforce/PowerBI).