Director, Partner Implementation — Scale ERP Partnerships

rillet.com; San Francisco (CA); Hybrid; USD 200,000 - 250,000; Full time

Benefits offered by this job

Competitive pay and equity

Benefits package

Growth opportunities

Job summary

Rillet is seeking a Director of Partner Implementation to build and lead the partner ecosystem, education, and operating model. You will oversee Partner Implementation Managers and drive scalable, high-quality financial software implementations with accounting and consulting partners.

The role requires a track record in ERP/finance ecosystems, strong leadership, and the ability to scale processes, playbooks, and partnerships across top firms and customers.

Qualifications

• Proven track record building and running partner, channel or SI programs for ERP or finance software.
• Experience hiring, developing and leading a team of managers with a track record of high performance.
• Strong relationships with accounting and consulting firm leadership; able to influence across organizations.

Responsibilities

• Own partner relationships and oversee all implementation partners with reviews on capacity, pipeline, quality and growth.
• Lead and scale the team: hire, coach and develop Partner Implementation Managers as volume grows.
• Raise the quality bar by defining delivery standards and conducting project health reviews.
• Train and certify partners with a curriculum, readiness metrics and onboarding playbooks.
• Resolve escalations for platform, data and configuration issues; drive better docs, training, tooling and product feedback.
• Establish and run weekly team reviews, monthly partner reviews and quarterly business reviews with leadership; report program health metrics.
• Build scalable playbooks and tooling to enable growth with or without direct oversight.
• Collaborate across functions to ensure partner and team success.

Skills

Partner programs

Channel / SI ecosystems

Leadership & coaching

ERP systems familiarity

Relationship building

Tools

NetSuite

SAP

QuickBooks

Sage

Oracle

Job description

Rillet is seeking a Director of Partner Implementation to build and lead the partner ecosystem, education, and operating model. You will oversee Partner Implementation Managers and drive scalable, high-quality financial software implementations with accounting and consulting partners.

The role requires a track record in ERP/finance ecosystems, strong leadership, and the ability to scale processes, playbooks, and partnerships across top firms and customers.