Director, Outreach/Admissions

Management & Training Corporation; Joliet (IL); On-site; USD 58,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid time off

Holidays

Professional development

Career advancement

Job summary

Management & Training Corporation is seeking a program leadership role at the Joliet Job Corps Center in Joliet, IL. You will oversee Outreach Specialists and all outreach activities, partnerships, and communications to improve the customer experience and center operations.

The position emphasizes leading the outreach team, developing partnerships, and driving compliant, efficient service aligned with government directives. Strong supervisory and communication skills are required.

Qualifications

• Excellent written and verbal communication skills and computer proficiency also required
• Valid driver’s license with an acceptable driving record.

Responsibilities

• Plan, coordinate and supervise the administrative and programmatic activities of the outreach team.
• Oversee and support in the team’s outreach efforts and activities to ensure recruitment of students is effective at supporting the job corps contracted capacity.
• Equip outreach team to effectively recruit eligible and interested job corps students.
• Pursue outreach efforts from a leadership level, join staff at their outreach events and work in collaboration as an outreach team to generate new and beneficial partnerships for the center’s on board strength.
• Establish outreach performance metrics and benchmarks for the outreach team, to include maintaining linkage partner communication and relations, generating new linkage partnerships, documenting all communication and follow-up, projecting linkage partner meeting and events 4 weeks in advance, and hitting goals regarding leads generated and converted.
• Utilize and monitor use of the MTC Outreach App to assess outreach performance metrics and benchmarks.
• Stay current with center statistics and maintain continuous contact with the centers to coordinate efforts, discuss problems and develop resolutions.
• Coordinate with MTC Job Corps Centers, MTC leadership, and DOL personnel to ensure efficient operations including contract compliance, audits, and assessments.
• Assist in creating an environment that encourages customer service, teamwork, process ownership, innovation, accountability and internal growth.
• Provide coaching and guidance to improve staff performance and capabilities and identify training needs; develop staff in technical and soft skills.

Education

Bachelor's degree in human services, psychology, counseling, education, social science, business, communications, or closely related field

Associate’s degree in human services, psychology, counseling, education, social science, business, communications, or closely related field

Job description

Job Description

Wage - $58,000 - 62,000 annually, based on experience

Schedule – Full Time

Our Staff Also Enjoy These Benefits

• Health, dental, vision, prescription and life insurance
• Short & long-term disability
• 401(k) retirement plan
• Paid time off and paid holidays
• Professional development assistance
• Career advancement opportunities

MTC is proud to operate the Joliet Job Corps Center in Joliet, IL where our staff provide quality services to our local youth. We value our professional and caring employees who are dedicated to improving people’s lives and we want YOU to join our team!

What you will be doing: You will responsible for the oversight of Outreach Specialists for “home” Job Corps Center and all outreach activities, events, partnerships and communication of the team. Responsible for managing service provided to enhance the customer experience, operational discipline and company-wide areas of scalability and efficiency, performance improvement and service enhancement and in compliance with government and management directives.

Essential Functions

• Plan, coordinate and supervise the administrative and programmatic activities of the outreach team.
• Oversee and support in the team’s outreach efforts and activities to ensure recruitment of students is effective at supporting the job corps contracted capacity.
• Equip outreach team to effectively recruit eligible and interested job corps students.
• Pursue outreach efforts from a leadership level, join staff at their outreach events and work in collaboration as an outreach team to generate new and beneficial partnerships for the center’s on board strength.
• Establish outreach performance metrics and benchmarks for the outreach team, to include maintaining linkage partner communication and relations, generating new linkage partnerships, documenting all communication and follow-up, projecting linkage partner meeting and events 4 weeks in advance, and hitting goals regarding leads generated and converted.
• Utilize and monitor use of the MTC Outreach App to assess outreach performance metrics and benchmarks.
• Stay current with center statistics and maintain continuous contact with the centers to coordinate efforts, discuss problems and develop resolutions.
• Coordinate with MTC Job Corps Centers, MTC leadership, and DOL personnel to ensure efficient operations including contract compliance, audits, and assessments.
• Assist in creating an environment that encourages customer service, teamwork, process ownership, innovation, accountability and internal growth.
• Provide coaching and guidance to improve staff performance and capabilities and identify training needs; develop staff in technical and soft skills.

Education & Experience

• Bachelor's degree in human services, psychology, counseling, education, social science, business, communications, or closely related field, and two years related supervisory experience; or associate’s degree in human services, psychology, counseling, education, social science, business, communications, or closely related field and four years related supervisory experience required
• Excellent written and verbal communication skills and computer proficiency also required
• Valid driver’s license with an acceptable driving record.

Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through [e-mail] or 801-693-2888.

About Us

Learn more about Management & Training Corporation here