Strategic Outreach & Admissions Director

Management & Training Corporation; Joliet (IL); On-site; USD 58,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid time off

Holidays

Professional development

Career advancement

Job summary

Management & Training Corporation is seeking a program leadership role at the Joliet Job Corps Center in Joliet, IL. You will oversee Outreach Specialists and all outreach activities, partnerships, and communications to improve the customer experience and center operations.

The position emphasizes leading the outreach team, developing partnerships, and driving compliant, efficient service aligned with government directives. Strong supervisory and communication skills are required.

Qualifications

• Excellent written and verbal communication skills and computer proficiency also required
• Valid driver’s license with an acceptable driving record.

Responsibilities

• Plan, coordinate and supervise the administrative and programmatic activities of the outreach team.
• Oversee and support in the team’s outreach efforts and activities to ensure recruitment of students is effective at supporting the job corps contracted capacity.
• Equip outreach team to effectively recruit eligible and interested job corps students.
• Pursue outreach efforts from a leadership level, join staff at their outreach events and work in collaboration as an outreach team to generate new and beneficial partnerships for the center’s on board strength.
• Establish outreach performance metrics and benchmarks for the outreach team, to include maintaining linkage partner communication and relations, generating new linkage partnerships, documenting all communication and follow-up, projecting linkage partner meeting and events 4 weeks in advance, and hitting goals regarding leads generated and converted.
• Utilize and monitor use of the MTC Outreach App to assess outreach performance metrics and benchmarks.
• Stay current with center statistics and maintain continuous contact with the centers to coordinate efforts, discuss problems and develop resolutions.
• Coordinate with MTC Job Corps Centers, MTC leadership, and DOL personnel to ensure efficient operations including contract compliance, audits, and assessments.
• Assist in creating an environment that encourages customer service, teamwork, process ownership, innovation, accountability and internal growth.
• Provide coaching and guidance to improve staff performance and capabilities and identify training needs; develop staff in technical and soft skills.

Education

Bachelor's degree in human services, psychology, counseling, education, social science, business, communications, or closely related field

Associate’s degree in human services, psychology, counseling, education, social science, business, communications, or closely related field

Job description

Management & Training Corporation is seeking a program leadership role at the Joliet Job Corps Center in Joliet, IL. You will oversee Outreach Specialists and all outreach activities, partnerships, and communications to improve the customer experience and center operations.

The position emphasizes leading the outreach team, developing partnerships, and driving compliant, efficient service aligned with government directives. Strong supervisory and communication skills are required.