Director of Workforce Tech & AI Platform Strategy

Carrier

United States

Remote

USD 175,000 - 349,000

Full time

8 days ago
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Benefits offered by this job

Health Care Benefits
Retirement Benefits
Time off and Leave
Disability
Life Insurance and AD&D
Tax-Advantaged Accounts
Tuition Assistance

Job summary

Carrier Global Corporation is seeking a Director of Integrated Workforce Solutions to lead the strategy for AI-driven workforce platforms and enterprise solutions. You will align Workday, ServiceNow, and Microsoft ecosystems with business outcomes, shaping a premier employee experience across the organization.

You will drive architecture, product visions, and multi-year roadmaps while collaborating with HR, IT, and executive leadership.

Qualifications

  • Bachelor’s degree in Information Systems, Computer Science, HR, Business, or related field (or equivalent practical experience).
  • 10+ years of progressive experience in HR/Workforce Tech, Enterprise Applications, Product Management, or Solution Architecture.
  • 5+ years of leadership experience managing high-performing teams, complex product portfolios, or enterprise-wide digital transformation programs.

Responsibilities

  • Design workforce tech strategy and architecture across Workday, ServiceNow, Microsoft, and AI platforms.
  • Lead AI and automation initiatives, piloting and implementing agentic AI and intelligent workflows.
  • Define workforce product visions, roadmaps, and value-realization metrics focused on business outcomes.
  • Develop business cases for technology investments and track ROI metrics.
  • Partner with HR, IT, and executives to align tech strategies with business goals.

Skills

Strategic Partner
Innovation Pioneer
Customer-Centric Leader

Education

Bachelor's degree (IS/CS/HR/Business)

Tools

Workday
ServiceNow
Microsoft 365 / Copilot / Azure AI

Job description

Carrier Global Corporation is seeking a Director of Integrated Workforce Solutions to lead the strategy for AI-driven workforce platforms and enterprise solutions. You will align Workday, ServiceNow, and Microsoft ecosystems with business outcomes, shaping a premier employee experience across the organization.

You will drive architecture, product visions, and multi-year roadmaps while collaborating with HR, IT, and executive leadership.

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