Director of Workforce Optimization, North America

circlek; Columbus (IN); On-site; USD 180,000 - 260,000; Full time

Job summary

Circle K in Columbus, IN seeks a Director of North America Labor Optimization to lead enterprise-wide labor strategies. Collaborate with Operations, Finance, HR, and BU leaders to drive productivity and workforce planning with analytics, forecasting, and governance.

The role focuses on standardizing labor reporting, developing actionable insights, and guiding the implementation of labor initiatives across North America with a strong emphasis on measurable outcomes.

Qualifications

• Bachelor's degree in Business, Finance, HR, Operations, Analytics, or related field preferred.
• 10+ years of relevant experience including 7+ years in leadership.
• Experience leading workforce planning, labor optimization, analytics, or transformation initiatives.

Responsibilities

• Establish and maintain a single source of truth for labor reporting, planning, and performance measurement across North America.
• Standardize methodologies for labor budgeting, forecasting, and contract labor expenses.
• Design and maintain labor planning tools and reporting with visibility into spend and productivity.
• Build and prioritize a pipeline of labor optimization opportunities informed by BU needs.

Skills

Labor optimization

Workforce analytics

Leadership

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Job description

Circle K in Columbus, IN seeks a Director of North America Labor Optimization to lead enterprise-wide labor strategies. Collaborate with Operations, Finance, HR, and BU leaders to drive productivity and workforce planning with analytics, forecasting, and governance.

The role focuses on standardizing labor reporting, developing actionable insights, and guiding the implementation of labor initiatives across North America with a strong emphasis on measurable outcomes.