Director of Warehouse Quality & Operational Excellence

Yqn-Link-1; Los Angeles (CA); On-site; USD 135,000 - 165,000; Full time

Job summary

YQN is a leading online logistics platform delivering end-to-end quality assurance across its nationwide warehouse network. The Director of Operational Excellence will shape QA strategy, drive cross-site audits, define SOPs, KPIs, CAPA processes, and lead multi-site quality improvement projects with technology tools like WMS enhancements.

Strong cross-functional collaboration is essential, with travel nationwide.

Qualifications

• 5–10+ years of quality management experience in warehousing, logistics, or distribution.
• Bilingual proficiency in Chinese is highly preferred.
• Deep understanding of warehouse processes and quality methodologies (RCA, Lean, Six Sigma).
• Excellent communication, leadership, and training capabilities.

Responsibilities

• Develop and maintain the nationwide warehouse quality control strategy, policies, and operational standards.

Skills

Quality management

Cross-functional leadership

Lean Six Sigma

Data analysis

Communication

Travel flexibility

WMS familiarity

Tools

WMS

Microsoft Office

Job description

YQN is a leading online logistics platform delivering end-to-end quality assurance across its nationwide warehouse network. The Director of Operational Excellence will shape QA strategy, drive cross-site audits, define SOPs, KPIs, CAPA processes, and lead multi-site quality improvement projects with technology tools like WMS enhancements.

Strong cross-functional collaboration is essential, with travel nationwide.