Warehouse Quality Control (QC) Specialist

YQN Logistics; Buford (GA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

YQN Logistics is seeking a data-driven Quality & Risk Analyst to identify, flag, and track quality and risk issues across warehouses within assigned regions. The role emphasizes building dashboards, data sources, and AI-driven processes to surface actionable insights.

The candidate will perform on-site inspections, translate discrepancies into measurable metrics, and drive corrective actions in collaboration with the operations team. Strong data skills and English proficiency are essential.

Qualifications

• 3+ years of experience in warehouse operations, quality management, or related field.
• Strong data analysis skills and ability to independently extract data and deliver conclusions.
• Uses AI tools as a standard part of daily work for data processing, analysis, reporting, and automation.
• Able to automate repetitive monitoring and analysis work and codify them into reusable rules and methods.
• Open to new AI tools and ways of working and able to apply them to business scenarios.
• Strong communication skills to present issues to warehouse supervisors and management and drive corrective action.
• Proficient in English, verbal and written.

Responsibilities

• Produce, validate, and analyze data to surface quality and risk issues.
• Expand data sources required for quality management for ongoing collection.
• Ensure data accuracy and consistent data definitions.
• Conduct data-based analysis, diagnose issues, and identify root causes.
• Build and maintain quality monitoring dashboards and models.
• Own early-warning responsibility for operational quality and risk across warehouses.
• Track issues to closure and verify resolutions with data.
• Perform on-site inspections against standards and deliver reports with evidence.
• Identify discrepancies between on-site conditions and system data and convert to actionable metrics.
• Deliver quality improvement recommendations and verify outcomes.

Skills

Data analysis

AI tools usage

Automation

English communication

Warehouse operations

Lean Six Sigma awareness

Tools

AI platforms

Data visualization tools

Job description

Location: Chicago, IL area / Atlanta, GA area (one position per location)

Company Overview

YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.

We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight’ is the mission of YQNLINK.

We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.

We have built up the ocean and air transport network from China to the world and introduced a series of innovative product offerings such as the First-class FCL, First-class LCL, First-class Air Freight, realizing online quotation, online order, online logistics tracking and other abundant functions, to build a more efficient and intelligent cross-border supply chain logistics.

Position Overview

This role is responsible for identifying, flagging, and tracking to closure the operational quality and risk issues across the warehouses in the assigned region. The position is highly data-driven: its core work is to surface risk through the production and analysis of data. It does not carry warehouse operations execution responsibilities and does not directly manage warehouse floor staff.

Key Responsibilities

• Data Production: Planning, Validation, and Analysis
• Proactively expand and build the data sources required for quality management, converting on-site conditions that were previously unobservable into data that can be collected on an ongoing basis.
• Own the accuracy of data and the consistency of data definitions.
• Conduct data-based analysis, diagnosis, and root-cause identification of quality and risk issues.
• Build and maintain quality monitoring dashboards and analytical models.
• Quality and Risk Early Warning
• Own early-warning responsibility for operational quality and risk across the warehouses in scope.
• Establish and maintain a tiered early-warning and escalation mechanism.
• Track reported issues through to closure, using data to verify whether problems have actually been resolved.
• On-Site Inspection
• Conduct on-site inspections against established standards and deliver inspection reports with supporting evidence and prioritized corrective actions.
• Focus on identifying discrepancies between actual on-site conditions and system data, and convert such discrepancies into metrics that can be monitored on an ongoing basis.
• Quality Improvement
• Deliver quality improvement recommendations and drive their implementation. Execution is owned by the operations team; this role is responsible for verifying outcomes.

Qualifications

• 3+ years of experience in warehouse operations, quality management, or a related field.
• Strong data analysis skills, with the ability to independently extract data, perform analysis, and deliver conclusions.
• Uses AI tools as a standard part of daily work, applying AI to data processing, analysis, report generation, and process automation.
• Able to convert repetitive monitoring and analysis work into automated or AI-driven processes, and codify them into reusable rules and methods rather than relying on repeated manual effort.
• Open to new AI tools and ways of working, with the ability to learn quickly and apply them to real business scenarios.
• Strong communication skills, with the ability to clearly present issues to warehouse supervisors and regional management and drive corrective action.
• Proficient in English, verbal and written.

Preferred Qualifications

• Proficiency in Mandarin Chinese (listening, speaking, reading, and writing).
• Software development skills.
• Hands-on experience building AI agents, knowledge bases, or process automation.
• Background in Lean, Six Sigma, or 5S.

Pay Rate: $80k - $120k / year

Job Type: Full-time

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance