Director of Trauma Counseling & Hotline

Shelter House; Fairfax (VA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

401K with employer matching

Medical, Dental & Vision Insurance

13 Paid Holidays and 2 Floating

Job summary

Shelter House in Fairfax, VA seeks a Director of Counseling and Hotline Services to lead the Counseling and Hotline Programs, ensuring trauma-informed care for adult victims and children in related programs.

The role includes supervising the Counseling Program Manager, coordinating referrals to long-term services, maintaining licensure, and guiding staff training, with a strong emphasis on collaboration with community partners.

Qualifications

• Ability to maintain professional ethics and client confidentiality.
• Strong written and oral communication skills.
• Ability to prioritize competing priorities and make sound judgments.
• Willingness to work evenings and weekends when needed.
• Valid Driver’s License and reliable transportation.

Responsibilities

• Oversee the Counseling and Hotline Programs to ensure trauma-informed care.
• Provide oversight, guidance and training on best practices and procedures.
• Maintain records per policy and regulations for hotline and counseling.
• Collaborate with multi-disciplinary team to coordinate client services.
• Represent programs to county and partner agencies.
• Provide supervision to program managers and staff.

Skills

Communication skills

Organization

Time management

Ethics & confidentiality

Flexibility (evenings/weekends)

Education

Virginia license: LCSW/LCP/LMFT

Tools

Microsoft Office

Microsoft Teams

SharePoint

Job description

Shelter House in Fairfax, VA seeks a Director of Counseling and Hotline Services to lead the Counseling and Hotline Programs, ensuring trauma-informed care for adult victims and children in related programs.

The role includes supervising the Counseling Program Manager, coordinating referrals to long-term services, maintaining licensure, and guiding staff training, with a strong emphasis on collaboration with community partners.