Director of Technical Services - 1317

University of North Carolina Pembroke; Pembroke (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

University of North Carolina Pembroke seeks a Director of Technical Services/Assistant Dean to provide strategic leadership for the Technical Services unit, including collection development, acquisitions, cataloging, systems, and electronic resources.

The role directly supervises librarians, technicians, student workers, and interns and partners with campus divisions to support teaching, learning and research needs.

Qualifications

• Five years academic library experience with supervisory responsibility.
• Experience with data analysis, report writing, outreach and promotion of resources.
• Experience with staff development, budget management and resource sharing.
• Knowledge of library systems and electronic resources is preferred.

Responsibilities

• Lead the Technical Services unit and oversee collection development, acquisitions, cataloging, systems, and electronic resources.
• Directly supervise librarians, technicians, student workers and interns.
• Oversee recruitment, onboarding, supervision, performance management and professional development.
• Develop annual acquisitions plan and monitor expenditures and budget activity.
• Maintain liaison relationships with academic divisions and participate in campus committees.
• Provide leadership in electronic resources management and contract negotiations.
• Contribute to accreditation efforts and data-driven reporting.

Skills

Staff supervision

Budget management

Data analysis

Report writing

Outreach and promotion

Staff development

Education

MLS from ALA-accredited program

Tools

Ex Libris Alma

Job description

Position Details

Division: Academic Affairs

Department: Library Services

Working Title: Director of Technical Services/Assistant Dean

Vacancy Type: Exempt Professional Staff (EPS)

Min T/E Requirements: MLS from a School of Library and Information Science accredited by the American Library Association.

FTE: 1

Recruitment Range Salary: commensurate with education and experience

Anticipated Hiring Range Salary: commensurate with education and experience

Position #: 1317

FLSA Status: Exempt

Months per year: 12

Grant funded: No

Primary Purpose of Organization Unit: Director of Technical Services provides leadership over the operations and management of the technical services functions and oversight. The Technical Services unit supports the library's acquisition, management, budget allocation, organization, discovery, licensing, and ongoing access to print and electronic resources

Primary Purpose of Position: The Director of Technical Services provides leadership over the areas of Technical Services: Collection Development and Acquisitions, Cataloguing, Library Systems, and Special Collections and Archives.

Special Instructions

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process. UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Job Description

• The Director of Technical Services provides leadership for the effective operation, workflow, strategic and operational planning, and budgetary oversight of the Technical Services unit. The position provides collaborative leadership for collection development, acquisitions, cataloging, systems, special collections, and electronic resources and works across the library and university to ensure that library resources are effectively acquired, managed, discoverable, accessible, and aligned with the university's teaching, learning, and research needs.
• Provides primary leadership for the Technical Services unit, including collection development and acquisitions, cataloging, systems, electronic resources, and special collections. Directly supervises two librarians, four technicians, student workers, and interns.
• Oversees human resource functions for the unit, including recruitment, hiring, onboarding, daily supervision, performance management, employee development, and continuing professional development. Establishes clear expectations and priorities and conducts regular meetings to communicate work assignments, performance expectations, and strategic priorities.
• Manages the lifecycle of the library's physical and electronic collections, including acquisition, implementation, maintenance, evaluation, inventory, discovery, accessibility, and withdrawal of resources. This includes government documents and special collections. Applies current knowledge of digital collections, collection management tools, content management systems, integrated library systems, and electronic resource platforms. Maintains expertise in Ex Libris Alma and related supporting products and systems.
• Provides leadership in acquisitions and collection management practices in support of accreditation standards, academic program development, and the university's instructional and research needs. Develops data-driven collection analysis and reporting for accreditation, IPEDS , ACRL surveys, FDLP reporting, annual reports, funding requests, and other institutional needs.
• Develops and implements an annual acquisitions plan and monitors expenditures, encumbrances, and budget activity throughout the fiscal year. Manages grant expenditures, special allocations, and additional funding projects as assigned.
• Develops, implements, and evaluates policies, procedures, workflows, and training materials to support effective and consistent Technical Services operations.
• Maintains formal liaison relationships with academic divisions to support collection development and ongoing collection assessment. Meets annually with campus stakeholders to communicate collection needs, solicit faculty input, and evaluate resource priorities. Participates in campus committees, prepares reports, and undertakes special projects in support of library and university priorities.
• Provides leadership in the management of electronic resources, including databases, e-books, streaming media, electronic journals, and other digital resources. Monitors resource access and discoverability and collaborates with appropriate library and campus personnel to troubleshoot authentication, proxy, access, and technical issues.
• Monitors and evaluates publisher and vendor products, services, pricing, and performance. Leads or participates in contract negotiations, licensing agreements, renewals, and procurement processes; coordinates contract review with the appropriate university offices, including Legal Affairs, and follows established institutional signature and approval protocols.
• Maintains current knowledge of copyright law, licensing requirements, and intellectual property considerations affecting library collections and electronic and media resources.
• Maintains an active role in state and regional library consortia to support collaborative purchasing, pricing negotiations, renewals, resource evaluation, and shared collection initiatives.
• Participates in regional and state initiatives of the University Library Advisory Council ( ULAC ) of the UNC System, including shared catalog and shared collections projects.
• Participates in donor relationship development and collaborates with University Advancement regarding potential library resource donors and related initiatives.
• Provides occasional evening and weekend coverage as needed to support library operations.

Management Preference

• Five years academic library experience with a minimum of three years in a supervisory role. Experience with data analysis, report writing, outreach and promotion of resources, staff development, budget management, and resource sharing.
• Lic or Certification required by statute or regulation: N/A

Posting Information

Job Opening Date: 10/30/2026

Job Closing Date: Open Until Filled Yes

Posting Category: Professional

Posting Number: EPA01188

Quick Link to Posting: https://jobs.uncp.edu/postings/13846