Director of Technical Services - 1317

University of North Carolina at Pembroke; Pembroke (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

University of North Carolina at Pembroke seeks a Director of Technical Services to lead the operations of the Technical Services unit, including cataloging, acquisitions, systems, and special collections. You will supervise librarians, technicians, interns, and student workers and oversee budget development and resource management.

The role focuses on coordinating collection development, electronic resources, and contract negotiations, ensuring resources are discoverable, accessible, and aligned

Qualifications

• MLS from an ALA-accredited library school.
• Five years of academic library experience with at least three years in a supervisory role.
• Experience with data analysis, budgeting, and resource evaluation.

Responsibilities

• Provide leadership for Technical Services including Collection Development, Acquisitions, Cataloging, Systems, and Special Collections.
• Directly supervise librarians, technicians, student workers, and interns.
• Oversee HR functions: recruitment, onboarding, performance management, staff development, and ongoing training.
• Manage lifecycle of physical and electronic resources, including acquisitions, cataloging, access, and withdrawal; maintain Alma and related systems.
• Develop annual acquisitions plans and monitor expenditures, encumbrances, and budgets.

Skills

Leadership

Budget management

Staff development

Communication

Education

MLS from ALA-accredited library school

Tools

Ex Libris Alma

Job description

Director of Technical Services - 1317

Division: Academic Affairs

Department: Library Services

Working Title: Director of Technical Services/AssistantDean

Vacancy Type: Exempt Professional Staff (EPS)

Min T/E Requirements:

MLS from a School of Library and Information Science accredited by the American Library Association.

FTE: 1

Salary Range:

Hiring Range:

Salary commensurate with education andexperience

Position #:

1317

FLSA Status:

Exempt

Months per Year:

12

Work Schedule:

Work Schedule Type:

Primary Purpose of Organization Unit:

Director of Technical Services provides leadership over theoperations and management of the technical services functions andoversight. The Technical Services unit supports the library'sacquisition, management, budget allocation, organization,discovery, licensing, and ongoing access to print and electronicresources

Primary Purpose of Position:

The Director of Technical Services provides leadership over theareas of Technical Services: Collection Development andAcquisitions, Cataloguing, Library Systems, and Special Collectionsand Archives.

Job Description:

• The Director of Technical Services provides leadership for theeffective operation, workflow, strategic and operational planning,and budgetary oversight of the Technical Services unit. Theposition provides collaborative leadership for collectiondevelopment, acquisitions, cataloging, systems, specialcollections, and electronic resources and works across the libraryand university to ensure that library resources are effectivelyacquired, managed, discoverable, accessible, and aligned with theuniversity's teaching, learning, and research needs.
• Provides primary leadership for the Technical Services unit,including collection development and acquisitions, cataloging,systems, electronic resources, and special collections. Directlysupervises two librarians, four technicians, student workers, andinterns.
• Oversees human resource functions for the unit, includingrecruitment, hiring, onboarding, daily supervision, performancemanagement, employee development, and continuing professionaldevelopment. Establishes clear expectations and priorities andconducts regular meetings to communicate work assignments,performance expectations, and strategic priorities.
• Manages the lifecycle of the library's physical and electroniccollections, including acquisition, implementation, maintenance,evaluation, inventory, discovery, accessibility, and withdrawal ofresources. This includes government documents and specialcollections. Applies current knowledge of digital collections,collection management tools, content management systems, integratedlibrary systems, and electronic resource platforms. Maintainsexpertise in Ex Libris Alma and related supporting products andsystems.
• Provides leadership in acquisitions and collection managementpractices in support of accreditation standards, academic programdevelopment, and the university's instructional and research needs.Develops data-driven collection analysis and reporting foraccreditation, IPEDS, ACRL surveys, FDLP reporting, annual reports,funding requests, and other institutional needs.
• Develops and implements an annual acquisitions plan andmonitors expenditures, encumbrances, and budget activity throughoutthe fiscal year. Manages grant expenditures, special allocations,and additional funding projects as assigned.
• Develops, implements, and evaluates policies, procedures,workflows, and training materials to support effective andconsistent Technical Services operations.
• Maintains formal liaison relationships with academic divisionsto support collection development and ongoing collectionassessment. Meets annually with campus stakeholders to communicatecollection needs, solicit faculty input, and evaluate resourcepriorities. Participates in campus committees, prepares reports,and undertakes special projects in support of library anduniversity priorities.
• Provides leadership in the management of electronic resources,including databases, e-books, streaming media, electronic journals,and other digital resources. Monitors resource access anddiscoverability and collaborates with appropriate library andcampus personnel to troubleshoot authentication, proxy, access, andtechnical issues.
• Monitors and evaluates publisher and vendor products, services,pricing, and performance. Leads or participates in contractnegotiations, licensing agreements, renewals, and procurementprocesses; coordinates contract review with the appropriateuniversity offices, including Legal Affairs, and followsestablished institutional signature and approval protocols.
• Maintains current knowledge of copyright law, licensingrequirements, and intellectual property considerations affecting library collections and electronic and media resources.
• Maintains an active role in state and regional libraryconsortia to support collaborative purchasing, pricingnegotiations, renewals, resource evaluation, and shared collectioninitiatives.
• Participates in regional and state initiatives of theUniversity Library Advisory Council (ULAC) of the UNC System,including shared catalog and shared collections projects.
• Participates in donor relationship development and collaborateswith University Advancement regarding potential library resourcedonors and related initiatives.
• Provides occasional evening and weekend coverage as needed tosupport library operations.

Management Preference:

Five years academic library experience with a minimum of threeyears in a supervisory role. Experience with data analysis, reportwriting, outreach and promotion of resources, staff development,budget management, and resource sharing.

Lic or Certifications Required by Statute or Regulation:

N/A

Job Opening Date:

10/30/2026

Job Closing Date:

Open Until Filled:

Yes

Posting Category:

Professional

Posting Number:

EPA01188

Special Instructions to Applicants:

This position is subject to the successful completion of anemployment background check. An employment background checkincludes a criminal background check, employment verification,reference checks, license verification (if applicable) and credithistory check (if applicable). In compliance with federal law, allpersons hired will be required to verify identity and eligibilityto work in the United States and to complete the requiredemployment eligibility verification form upon hire. New employeesare paid only by direct deposit to the financial institution oftheir choice. Candidates claiming Veterans Preference must attach acopy of their DD-214 as a part of the online applicationprocess.

UNC Pembroke is an Equal Opportunity Employer. The Universityprohibits discrimination against qualified individuals based ontheir status as protected veterans or individuals withdisabilities, and prohibits discrimination against all individualsbased on their age, race, color, genetic information, religion,sex, sexual orientation, gender identity or expression and nationalorigin. UNC Pembroke is a VEVRAA Federal Contractor and seekspriority referrals of protected veterans for our openings.