Director of Technical Pre-Sales Operations

Adobe; New York (NY); On-site; USD 160,000 - 326,000; Full time

Job summary

Adobe seeks a Director of Sales Operations, Technical Pre-Sales (TPS) to lead end-to-end TPS operations, translating go-to-market priorities into clear plans, disciplined execution, and measurable outcomes. You will steer strategy, business operations, and sales operations in a unified function, partnering with TPS leadership to drive impact across the org.

As a player-coach, you will define direction while personally driving critical workstreams, balancing hands-on execution with leadership and

Qualifications

• 10–15 years in Strategy, Business Operations, Sales Operations, or GTM Operations
• Experience supporting Sales and/or Technical Pre-Sales organizations
• Proven ability to build operating models and personally drive execution
• Strong analytical and financial modeling skills
• Executive-level communication and partner management

Responsibilities

• Translate enterprise GTM strategy into TPS priorities, “big bets,” and execution plans
• Lead annual and in-year planning (capacity, coverage, and investment decisions)
• Define and continuously refine TPS growth strategy tied to pipeline, win rates, and deal outcomes
• Ensure alignment between TPS priorities and sales motions
• Own TPS business operations, including planning cycles, governance, and operating rhythms
• Run core cadences (QBRs, pipeline reviews, capacity reviews, leadership forums)
• Drive clarity on priorities, roles, and decision-making frameworks
• Partner with Finance and HR on budget, workforce planning, and organizational design
• Establish lightweight, scalable operating mechanisms
• Help define and lead operationalization of pre-sales engagement and coverage models
• Partner with Sales Ops to integrate technical breakthroughs into pipeline and forecasting
• Drive awareness of technical deal progression, risk, and capacity constraints
• Support territory planning and optimize pre-sales resource deployment
• Define important metric framework for TPS (productivity, technical win rates, cycle time, impact on revenue)
• Build and maintain a focused, high-quality reporting and insights engine
• Lead performance reviews that drive decisions and accountability
• Personally deliver executive-level insights and recommendations

Skills

GTM Operations

Sales Operations

Strategic Planning

Execution

Executive Communication

Job description

Adobe seeks a Director of Sales Operations, Technical Pre-Sales (TPS) to lead end-to-end TPS operations, translating go-to-market priorities into clear plans, disciplined execution, and measurable outcomes. You will steer strategy, business operations, and sales operations in a unified function, partnering with TPS leadership to drive impact across the org.

As a player-coach, you will define direction while personally driving critical workstreams, balancing hands-on execution with leadership and